Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marina Alvarez Del Castillo

San Antonio

Summary

Dedicated vault professional with extensive experience at Chase Bank, excelling in cash handling and transaction accuracy. Proven ability to enhance operational efficiency and security measures, while delivering exceptional customer service. Recognized for strong attention to detail and teamwork, contributing to a culture of compliance and integrity in all banking operations.

Overview

2026
2026
years of professional experience

Work History

Vault Teller

Chase Bank
  • Processed daily cash transactions accurately and efficiently.
  • Maintained organized vault operations to ensure security and accessibility of funds.
  • Assisted in balancing cash drawers at the end of shifts.
  • Learned and adhered to banking regulations and compliance standards.
  • Collaborated with team members to streamline vault procedures.

Clerk 1

Frost Bank
2008 - Current

Verification of accounts opening. Ensure all data entry corresponds with accurate codes. Complete daily work on time accurately in a timely manner. Keep track of copies processed to imaging systems.

Vault Clerk

Texas Commerce Bank
05.1995 - 2008
  • Processed and organized vault transactions ensuring accuracy and compliance with security protocols.
  • Monitored inventory levels and reported discrepancies to improve asset management efficiency.
  • Assisted in maintaining detailed records of vault contents, facilitating audits and tracking procedures.
  • Collaborated with team members to streamline workflow, enhancing overall operational effectiveness.
  • Trained new staff on safety procedures and vault operations, fostering a culture of compliance and diligence.
  • Implemented best practices for cash handling, reducing errors in transaction processing significantly.
  • Led initiatives to enhance security measures, contributing to improved theft prevention strategies.
  • Processed transactions for floor staff and documented actions according to bank procedures.
  • Prepared outgoing orders on behalf of customers and tellers.
  • Utilized manual and mechanical means to count and verify monetary values.
  • Performed electronic transfers to customer accounts and other bank locations.
  • Completed reports detailing daily actions, customer services issues, and notable incidents.
  • Received and counted incoming transfers from armored car services.
  • Optimized workflow efficiency by regularly reviewing operational procedures and recommending potential improvements when necessary.
  • Provided excellent customer service, promptly addressing inquiries regarding stored valuables or documents.
  • Upheld a high level of professionalism, consistently demonstrating integrity and ethical conduct in all aspects of the role.
  • Conducted thorough inspections of outgoing packages to guarantee item integrity before release from the vault area.
  • Updated, corrected and filed documentation for bank records and compliance purposes.

Education

High School Diploma - Basics

Harlandale High School
San Antonio, TX
05.1988

Skills

  • Delivery planning
  • Customer service and support
  • Cash counting
  • Deposit and withdrawal management
  • Cash handling expertise
  • Transaction processing accuracy
  • Change order processing
  • Financial record keeping
  • Currency counting
  • Fraud detection
  • Operating procedures
  • Cash inventory control
  • Balance verification
  • Coin machine operation
  • Cash replenishment
  • Transaction documentation
  • Teamwork
  • Problem-solving
  • Honest and dependable
  • Reliable and responsible
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Organizational skills
  • Cash handling
  • Recordkeeping and documentation
  • Task prioritization

Timeline

Vault Clerk

Texas Commerce Bank
05.1995 - 2008

Vault Teller

Chase Bank

Clerk 1

Frost Bank
2008 - Current

High School Diploma - Basics

Harlandale High School