Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Isaac Alvarez

Fort Wayne,IN

Overview

8
8
years of professional experience

Work History

Vault Teller

PNC Bank
09.2023 - Current
  • Forecast and manage the cash levels of the branch and remain within +- 10% of the target balance variance to provide adequate cash levels for customer needs without having excess cash at the branch
  • Successfully complete weekly branch cash orders and deliveries as well as client orders
  • Ensure a high-quality and positive client experience by providing excellent customer service and assisting clients with any needs, questions, and concerns
  • Assist in the successful completion of internal and external audits through record-keeping and adhering to thorough processes and procedures
  • Accurately and efficiently process a high level of client transactions including deposits, withdraws, transfers, cashier's checks, and assist with various other banking needs
  • Successfully complete weekly, monthly, and quarterly tasks to maintain accurate record keeping and up-to-date safety and security maintenance
  • Offering insights to clients by performing account overviews and uncovering potential client needs while also driving more sales and revenue credits for the branch
  • Mitigate fraud and prevent losses by thoroughly following procedures, identifying potential red flags, and communicating with the loss prevention department

Landscape Crew

Laurie’s Naturescapes
08.2021 - 08.2023
  • Enhanced landscape appearance by trimming hedges, removing weeds, and planting/removing plants
  • Ensured project success by effectively communicating with clients throughout the entire design, installation, and maintenance process.
  • Operate various pieces of equipment and vehicles (skid loader, tractor, truck/trailer)
  • Consistently met deadlines for project completion through effective time management and task prioritization.
  • Collaborated with team members to complete large-scale landscaping projects for commercial properties.

General Hose Assembly

Eaton Hydraulics
04.2021 - 08.2021
  • Operate saw to cut hose into specified lengths according to client recommendations to ensure satisfaction
  • Configure hose fittings to ensure proper assembly and maintain efficiency on the assembly line
  • Carefully inspect and package each product to ensure quality and consistency on the assembly line

Interlibrary Loan Assistant

University of Saint Francis
08.2019 - 12.2020
  • Successfully processed the loaning of books, articles, magazines, and other forms of media between university libraries
  • Log loans, rentals, and the receiving/sending of parcels and packages via computer systems to maintain accurate records for the university library
  • Carefully and efficiently package and check out parcels to be sent through the mail in a timely manner to provide a consistent and reliable borrowing experience for other area libraries


Host

El Mexicano Mexican Restaurant
06.2016 - 06.2020
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance
  • Providing a positive first impression promptly welcoming and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Operated cash register and handled payment processing.

Education

Bachelor of Science - Business, Marketing Minot

Wright State University Lake Campus
Celina, OH
04.2023

Bachelor of Science - Business, Marketing Minor

University of Saint Francis
Fort Wayne, IN
12.2020

Skills

  • Delivery planning
  • Customer service and support
  • Cash counting
  • Adaptable to change
  • Professionalism and Ethics
  • Fraud Detection Abilities
  • Time management mastery
  • Conflict resolution techniques
  • Security management
  • Interpersonal relationship building

Volunteer Experience

  • Janitorial Assistance, Van Wert High School, Van Wert, OH, 06/15, 06/18, Cleaning out classrooms throughout the summer, Organizing and restocking classrooms with desks and furniture
  • Volunteer, Van Wert County Humane Society, Van Wert, OH, 10/18, 01/19, Cleaning dishes and feeding animals, Cleaning kennels and doing laundry
  • Volunteer, Mustard Seed Furniture Bank, Fort Wayne, IN, 09/19, 10/19, Organizing kitchen supplies and furniture, Loading furniture into moving trucks

Timeline

Vault Teller

PNC Bank
09.2023 - Current

Landscape Crew

Laurie’s Naturescapes
08.2021 - 08.2023

General Hose Assembly

Eaton Hydraulics
04.2021 - 08.2021

Interlibrary Loan Assistant

University of Saint Francis
08.2019 - 12.2020

Host

El Mexicano Mexican Restaurant
06.2016 - 06.2020

Bachelor of Science - Business, Marketing Minot

Wright State University Lake Campus

Bachelor of Science - Business, Marketing Minor

University of Saint Francis

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Isaac Alvarez