Arys Jackson
Southfield,MI
Summary
Experience with customer service for 15 years, including answers calls effectively, sales, and customer care. I have the ability to work diligently in any work environment With a positive attitude & strong leadership.
Overview
18
18
years of professional experience
Work History
Server
Jim Brady’s
01.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Buddy’s Pizza
09.2022 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Client Specialist
Rocket Mortgage FieldHouse
03.2020 - 05.2022
- Interacted with team members across departments.
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Provided suggestions for process, application or documentation improvement.
- Supported loan process by gathering loan documentation and assisting with loan processing and general loan analysis.
- Cross-trained and provided backup support for organizational leadership.
- Responded to emails
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Supervisor/ Server/ Bartender
Beans & Cornbread
03.2010 - 04.2022
- Spoke with patrons to ensure satisfaction with food and service
- Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Worked with management team to implement proper division of responsibilities.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Assmbley
FCA CHRYSLER
08.2014 - 03.2017
- Observed all safety policies and procedures
- Report all defective material and equipment to shift supervisor.
Hostess
Red Coat Tavern
06.2009 - 11.2009
- Assigned patrons to tables suitable for their needs and according to rotation.
- Spoke with patrons to ensure satisfaction with food and service
- Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
- Provided excellent customer service
Hostess
J. Alexander's Restaurant
02.2007 - 06.2007
- Spoke with patrons to ensure satisfaction with food and service
- Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
Education
High School Diploma - undefined
Dakota high school
Macomb, MI2009
Skills
- General knowledge of computer software
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Safe food handling
- Team collaboration
additional strong points
- Flexible schedule availability
- On time and reliable
- Proficient in customer service
- Willing to work late hours
- On time and reliable
- Proficient in customer service
- Willing to work late hours
- Works well as part of a team
- Excellent multi-tasker
references
La’Tanya Graddy
Work 248-954-1218
Cell 248-219-2559
Owner of LTG consulting & design agency
Tom Teknos
Work 313-237-1000
Cell 313-410-6400
Owner and supervisor at the Hudson cafe
Ayanna Savage
work 313-373-0084
Cell 313-414-3238
Team Leader at Quicken Loans
Timeline
Server
Jim Brady’s
01.2025 - Current
Server
Buddy’s Pizza
09.2022 - 01.2024
Client Specialist
Rocket Mortgage FieldHouse
03.2020 - 05.2022
Assmbley
FCA CHRYSLER
08.2014 - 03.2017
Supervisor/ Server/ Bartender
Beans & Cornbread
03.2010 - 04.2022
Hostess
Red Coat Tavern
06.2009 - 11.2009
Hostess
J. Alexander's Restaurant
02.2007 - 06.2007
High School Diploma - undefined
Dakota high school
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