Mariana Garcia Guzman
Watsonville,US
Summary
Diligent and hardworking professional with a passion for excellence. With experience in the restaurant industry, I've honored my customer service skills and developed an innate ability to connect with people. Additionally, my exposure to biotechnology has equipped me with a foundational understanding of scientific principles. As I pursue nursing studies, I am committed to applying my interpersonal skills and scientific knowledge to make a positive impact on patient care. Whether collaborating with colleagues or engaging with clients, I thrive in dynamic environments. My commitment to continuous learning and adaptability ensures that I contribute positively to any team.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Bakery Team Lead
Michoacan Panaderia
09.2024 - 11.2024
- Increased bakery sales by creating attractive and eye-catching product displays of bread, cookies, and other food sold by bakery.
- Prepared product like, cutting and decorating bread, cakes, and cookies.
- Sugared various bread/cokie types
- Prepared sandwiches called tortas.
- Prepared freshly squeezed natural juices.
- Prepared freshly cut fruit baskets and bionicos.
- Refilled every station, like, the sandwich's station, juice station, the condiments, and the plastic containers for the drinks.
- Cleaned and cut various fruits and vegetables to store as refills.
- Enhanced customer satisfaction by providing exceptional service and product knowledge in the bakery department.
- Used utensils and equipment to portion, wrap and display bakery items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Performed cash, card, and check transactions to complete customer purchases.
- Kept a clean work area by sweeping, moping, disinfecting all areas, washed and dried all dirty dishes, cleaning windows, and cleaning coffee thermos.
Restaurant Waitress
Ella's At The Airport
10.2021 - 03.2022
- Warmly greeted customers, took their orders, and brought food out in a timely manner.
- Increased revenue by upselling menu items and suggesting daily specials based on individual preferences
- Cultivated warm relationships with regular customers.
- Operated cash register for cash and credit card transactions.
- Utilized communication practices with kitchen staff.
Restaurant Hostess
Ella's At The Airport
05.2021 - 03.2022
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously
- Promoted business loyalty by fostering positive customer relationships
- Set up advertising signs and displays on shelves, counters and tables.
Restaurant Busser
Ella's At The Airport
05.2021 - 03.2022
- Transported dirty utensils, dishes, and trays to kitchen.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Refilled drinks and provided extra napkins and silverware.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Bachelor of Science - Nursing
2023.08 - Current
Currently completing prerequisites at Cabrillo College to transfer to a university for the Bachelor's of Science in Nursing
High School Diploma -
08.2019 - 2023.06
Skills
Guest Relations
Timeline
Bakery Team Lead - Michoacan Panaderia
09.2024 - 11.2024
Restaurant Waitress - Ella's At The Airport
10.2021 - 03.2022
Restaurant Hostess - Ella's At The Airport
05.2021 - 03.2022
Restaurant Busser - Ella's At The Airport
05.2021 - 03.2022
Aptos High School - High School Diploma,
08.2019 - 2023.06
Cabrillo College - Bachelor of Science, Nursing
2023.08 - Current
Languages
English
Spanish
Achievements
- OSHA education center and American Safety Council certificate of completion for lab safety May 2023
- Aptos High School student recognition 2022-2023 Spring Semester
- Aptos High school Access Program Academic Recognition 22-23 AY
- Aptos High School Access Program Academic Recognition 2021 Fall Semester
- Aptos High School student recognition 2019-2020 Fall Semester
- PVUSD Migrant Ed. Cabrillo College Engineer Camp January 2019
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