Asa Kromray
ABC Supply
Granite City,IL
4
years of professional experience
Dependable professional experienced in customer service and inventory management. Skilled in problem-solving, attention to detail, and team cooperation, contributing to improved sales and customer loyalty. Aiming to leverage expertise in a dynamic retail environment.
Work History
Sales Floor Associate
2 Years 11 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise presentation standards for visual appeal and accessibility.
- Monitored inventory levels and restocked shelves to ensure product availability.
- Processed transactions accurately and efficiently at point-of-sale systems.
- Trained new associates on store policies, procedures, and customer service expectations.
- Implemented promotional displays to drive sales and attract customer attention.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Communication with customers professionally and proactively to provide product information and advice.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
ABC Warehouse Material Handler
4 Years 3 Months- Operated forklifts and pallet jacks to transport materials efficiently throughout warehouse.
- Conducted regular equipment inspections to ensure optimal operating conditions and safety standards.
- Located materials and supplies by pulling and verifying items on production orders.
- Loaded trucks with outgoing shipments, adhering to weight restrictions and proper stacking methods to minimize risk of damage during transit.
- Maintained a clean and safe work environment by following safety protocols and conducting regular inspections.
- Leveraged forklift, hand truck or electric dolly to move or stack materials.
- Provided backup support to other warehouse functions as needed during peak periods or staff shortages, ensuring seamless operations.
- Observed safety procedures and practices to prevent injury.
- Loaded and unloaded items to move between storage shelves and vehicles.
- Collected and packed materials for shipping, inspecting packaging slips for accuracy before departure.
Education
High School Diploma
- Honor Roll 2018-2022
- Extracurricular Activities: Track and field
No Degree - Cyber Security
Skills
Inventory management
Sales floor recovery
Customer engagement
Attention to detail
Ability to lift 40 pounds
Basic mathematics
Detail-oriented
Dependable work ethic
Collaborative teamwork
Team cooperation
Reliable and responsible
Honest and dependable
Friendly and helpful
Effective problem-solving
Timeline
Sales Floor Associate
Khols Department Store
09.2023 - CurrentRead More
ABC Warehouse Material Handler
ABC Supply
05.2022 - CurrentRead More
Southern Illinois University, Edwardsville
No Degree from Cyber Security
Read More
Father McGivney Catholic High School
High School Diploma
Read More