Asa Morrison
Summary
Dynamic sales professional with 6 years of experience in driving revenue growth and exceeding sales targets. Proven track record in presenting, promoting, and selling products, with expertise in upselling and closing techniques. Skilled in team leadership, customer communication, and data-driven sales analysis, seeking to leverage these strengths in a Sales role.
Overview
6
6
years of professional experience
Work History
Account Manager/Lawsuit Advisor
DebtRx
Frederick
01.2025 - Current
- Managed client accounts, fostering strong relationships and ensuring satisfaction.
- Developed tailored financial solutions to meet diverse client needs.
- Coordinated communication between clients and internal teams for seamless service delivery.
- Managed multiple accounts simultaneously while meeting deadlines.
- Investigated complaints from customers regarding billing disputes or other issues related to their accounts.
- Communicated regularly with creditors via phone calls and emails regarding payment plans or settlement offers.
- Advocated for clients in negotiations with creditors to achieve the best possible outcomes.
- Informed clients of their rights under state and federal laws governing consumer debt collection practices.
- Negotiated payment plans with creditors to reduce debt balances and lower interest rates.
Lead Sales Associate/Key Holder
XFINITY Store by Comcast
Martinsburg
09.2023 - 01.2025
- Present, promote, and sell products and services to existing and prospective customers, effectively utilizing product knowledge to enhance sales opportunities.
- Consistently meet and exceed sales targets, maximizing commissions through effective sales techniques and customer-focused service.
- Manage customer inquiries and communication channels to ensure timely service delivery and maintain departmental efficiency.
- Train and mentor team members to improve their proficiency in handling high-volume tasks, supporting overall team performance.
Flooring Sales
Lowe's Home Improvement
05.2023 - 09.2023
- Managed departmental operations to ensure exceptional customer service, seamless workflow, and alignment with overall store objectives.
- Trained and developed team members to achieve performance goals, contributing to operational excellence and a positive work environment.
- Provided input on merchandising and operational decisions, supporting inventory management and merchandise presentation to meet company standards.
Inventory Associate
CarMax
Gaithersburg
05.2022 - 03.2023
- Processed and maintained detailed records of inventory, facilitating accurate data retrieval for audits and reviews.
- Logged and tracked vehicle deliveries and coordinated vehicle movements across the site, ensuring optimal availability for customer viewing.
- Collaborated with team members to uphold a clean and welcoming environment, enhancing customer satisfaction and operational efficiency.
To-Go Specialist/Host
Red Robin
Germantown
02.2022 - 11.2022
- Managed to-go orders with precision, ensuring accurate packaging and processing to maintain quality and efficiency.
- Coordinated front-of-house operations by optimizing seating arrangements and managing waitlists to enhance guest flow.
- Trained new team members on hospitality standards and operational procedures, contributing to a cohesive and knowledgeable team.
Daycare Worker
Blue Dog Boarding and Daycare
Kensington
12.2021 - 03.2022
- Provided a safe and engaging environment for dogs by maintaining cleanliness and organization of facilities, ensuring high standards of care and safety.
- Coordinated grooming, boarding, and daycare appointments to facilitate seamless scheduling and operations, while maintaining accurate records of services and client preferences.
- Monitored the health and behavior of animals, effectively communicating with clients to provide updates and address inquiries or concerns regarding their pets.
Food Service Worker
&Pizza
Gaithersburg
11.2020 - 11.2021
- Delivered high-quality customer service by accurately processing orders and facilitating a positive dining experience for all guests.
- Prepared and assembled menu items to meet strict quality and presentation standards, while maintaining a clean and organized workstation in compliance with health and safety regulations.
- Assisted in inventory management by monitoring ingredient levels, restocking supplies, and utilizing tracking systems to enhance operational efficiency.
Education
High School Diploma -
Quince Orchard High School
MarylandSkills
- File Management
- Record-Keeping
- Email and Inbox Monitoring
- Scheduling
- Handling High Call Volumes
- Drafting Professional Correspondence
- Updating Stakeholders
- Microsoft Office Suite
- Fax Monitoring
- Data Entry Systems
- Workflow Optimization
- Multitasking
- Prioritizing Tasks Effectively
- Ensuring Data Accuracy
- Quality Assurance
- Adherence to Organizational Standards
- Team Supervision
- Performance Evaluations
- Conflict Resolution
- Staff Training
- Client account management
- Negotiation strategies
- Customer relationship management
- Team mentoring
- Communication coordination
- Inventory management
- Effective communication
- Attention to detail
Timeline
Account Manager/Lawsuit Advisor
DebtRx
01.2025 - Current
Lead Sales Associate/Key Holder
XFINITY Store by Comcast
09.2023 - 01.2025
Flooring Sales
Lowe's Home Improvement
05.2023 - 09.2023
Inventory Associate
CarMax
05.2022 - 03.2023
To-Go Specialist/Host
Red Robin
02.2022 - 11.2022
Daycare Worker
Blue Dog Boarding and Daycare
12.2021 - 03.2022
Food Service Worker
&Pizza
11.2020 - 11.2021
High School Diploma -
Quince Orchard High School