Summary
Overview
Work History
Education
Skills
Certification
Professional Development And Civic Affiliations
References
Timeline
OfficeManager
Jarrell R. Cisneros

Jarrell R. Cisneros

Grand Rapids,MI

Summary

Dynamic sales professional with over 10 years of experience in relationship building, sales, business development, and mortgage banking. Demonstrates exceptional negotiation skills and a commitment to fostering inclusive customer relationships. Expertise in CRM management, team supervision, and mentoring enhances recruitment and professional development initiatives. Proven ability to leverage analytical skills and market strategies to consistently meet sales quotas and drive new business growth.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Branch Manager/Sr. Mortgage Advisor

Top Flite Financial
Grand Rapids, MI
09.2023 - Current
  • Branch Manager recruiting to grow and build a producing team in the West Michigan Market
  • B2B marketing with various referral sources to procure new business and brand building for team
  • Mentoring loan officers and identifying new sources of business to cultivate new business

Sr. Mortgage Advisor

Union Home Mortgage
Grand Rapids, MI
12.2022 - 01.2023
  • Implemented strategies to enhance customer interactions and improve sales performance
  • Providing finance options to clients by matching individual scenarios to the best possible loan products

Branch Manager/Sr. Mortgage Advisor

First Centennial Mortgage
Spring Lake, MI
01.2022 - 11.2022
  • Retail/Self-sourced branch model
  • Recruiting to build on FCM brand within the W
  • Michigan market
  • Advising clients on overall financial fitness, including credit review, and proposed future strategy
  • Providing finance options to a wide range of clients by matching individual scenarios to the best possible loan products, programs, and investors

Branch Manager/Sr. Mortgage Advisor

American Financial Network
Grand Haven, MI
01.2020 - 12.2021
  • P&L branch model
  • Recruiting to build on the AFN brand within the W
  • Michigan market
  • Advising clients on overall financial fitness, including credit review and proposed future strategy
  • Providing finance options to a wide range of clients by matching individual scenarios to the best possible loan products, programs, and investors

Branch Manager/Sr. Mortgage Advisor

Finance of America Mortgage
Grand Haven, MI
01.2018 - 01.2020
  • Established first office in G.H., Launching a new brand within the community
  • Managed a small team of Mortgage advisors and support staff
  • Continued B2B development with realtors and referral partners through Covid

Mortgage Sales Manager/Sr. Loan Officer

Northpointe Bank
Grand Haven, MI
01.2016 - 01.2018
  • Tasked with reopening and staffing the Grand Haven, MI office
  • Recruited and hired three loan officers and admin within the first year while maintaining a pipeline

Mortgage Sales Manager/Sr. Home Mortgage Advisor

Wells Fargo Home Mortgage
Greenville, DE
01.2012 - 01.2015
  • Develop business opportunities for and manage mortgage originations by applying technical subject matter expertise of regulatory compliance, process, and procedures, as well as excellent management of customer accounts based on an established book of business with over 1,500 customers

Sr. Home Lending Consultant-CUSO

Member Advantage Mortgage/Sun East FCU
Aston, PA
01.2007 - 01.2012
  • Launched first mortgage department at Sun East FCU
  • Aggressively built pipeline through the recession and housing crash, closing 630 loans for $140M in volume reaching Presidents Club Status

Education

Some College (No Degree) - Business Education

Muskegon Community College
Muskegon, MI

Skills

  • Microsoft Suite
  • File Management
  • Improve Processes
  • Client Interaction
  • Loan Documentation
  • Loan Services
  • SharePoint
  • Attention to Detail
  • Organizational
  • Operational Skills
  • Communication Skills
  • Mortgage Loan Origination
  • Analyzing Information
  • Business Administration
  • Credit Analysis/Counseling
  • Determining Eligibility
  • Employment Verification
  • Sales Initiatives
  • Demonstrations
  • Loan Closing
  • Marketing Program
  • Real Estate
  • Site Visits
  • Commitment
  • Statistics
  • Financial Analysis
  • Decision Making
  • Working independently
  • Policies and Procedures
  • Identifying Potential
  • Sales Coaching
  • Forecasting
  • Team Building
  • Team building
  • Recruiting talent
  • Sales strategy
  • B2B marketing
  • Pipeline management
  • Business development
  • Effective communication
  • Problem solving
  • Team building leadership

Certification

Mortgaging Licensing System: NMLS Federal License #: 226272 State Licensing: 33026, 011516, 226272

FNMA, FHLMC, FHA, VA, USDA, New Construction

Real Estate Appraiser: Previous State of Michigan and Federal Certification

Professional Development And Civic Affiliations

  • BNI- Grand Haven Lakeshore Midday Chapter, Membership, leadership, Chapter Treasurer
  • WMLAR/Community Advocacy & Impact Committee, Realtor association-based community outreach program.
  • Greater Muskegon Jaycees, Leadership training, awarded Jaycee of the Month twice, contributed to winning the 'Chapter of the State' award, and received the 'David R. Anderson' award for excellence.
  • Chamber of Commerce, Membership/Leadership
  • Realtors Associations, Membership/Leadership
  • Women's Council of Realtors, Membership/Leadership
  • Builders Association, Membership/Leadership
  • BNI, Membership/Leadership
  • Fraternal Order of Eagles, Membership/Leadership
  • Grand Haven Riviera Yacht Club, Membership/Leadership

References

References available upon request.

Timeline

Branch Manager/Sr. Mortgage Advisor

Top Flite Financial
09.2023 - Current

Sr. Mortgage Advisor

Union Home Mortgage
12.2022 - 01.2023

Branch Manager/Sr. Mortgage Advisor

First Centennial Mortgage
01.2022 - 11.2022

Branch Manager/Sr. Mortgage Advisor

American Financial Network
01.2020 - 12.2021

Branch Manager/Sr. Mortgage Advisor

Finance of America Mortgage
01.2018 - 01.2020

Mortgage Sales Manager/Sr. Loan Officer

Northpointe Bank
01.2016 - 01.2018

Mortgage Sales Manager/Sr. Home Mortgage Advisor

Wells Fargo Home Mortgage
01.2012 - 01.2015

Sr. Home Lending Consultant-CUSO

Member Advantage Mortgage/Sun East FCU
01.2007 - 01.2012

Some College (No Degree) - Business Education

Muskegon Community College
Jarrell R. Cisneros