Asa Ann Asher

• Responded to customer questions, resolved complaints, deescalating situations as necessary ensuring customer satisfaction.
• Conducted regular walk-throughs, ensuring that safety protocols and regulations were maintained.
• Trained new employees on company policies, job duties, and performance expectations.
• Stocked and faced shelves as needed.
• Established a good rapport with staff in all departments.

• Managed the end-to-end shopping process, ensuring accurate order fulfillment, and timely delivery. Maintaining a 4.7 out of 5.0 rating.
• Communicated with customers to provide personalized shopping experiences based on preferences and dietary restrictions.

Increased store satisfaction rates by:

• Providing customers with a smooth, pleasant checkout.
• Demonstrated the navigation of the Safeway app to customers to ensure they could receive the best possible price for purchases.
• Stocked and faced products in my assigned area as needed.
• Maintained a neat and clean check stand.

My mother had dementia, and since I was utilizing the Instacart platform, I had the flexibility of choosing when I worked. My sisters helped as often as they could. However, I chose to live with her and make her care my primary responsibility.