Asad Alhendi
Little Falls,NJ
Summary
Experienced and results-driven manager with a strong track record of leading teams to achieve organizational goals
Overview
9
9
years of professional experience
Work History
Barber
Classic man cut&shave
Montclair, NJ
01.2023 - Current
- Adhered to state regulations regarding licensing requirements.
- Inspected equipment regularly to ensure proper functioning before use.
- Monitored, tracked, and recorded client satisfaction to maintain positive ratings.
- Provided excellent customer service by responding quickly to inquiries or complaints.
- Communicated effectively with customers to create a pleasant experience.
- Pre-booked future appointments to increase repeat business.
- Handled incoming phone calls and scheduled appointments.
- Sanitized equipment and parts and maintained work areas in neat fashion.
Valet
Tri-state elite valet
Ringwood, New Jersey
01.2019 - 01.2023
- Ensured payment was collected from customers before returning keys or releasing vehicles.
- Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
- Logged assigned vehicle tags in specified software.
- Attended staff meetings as required by management.
- Handled account payments, collected cash and processed credit card charges.
- Greeted customers and opened car doors to enhance service.
- Communicated regularly with management about any issue that could affect the level of service provided to customers.
Assistant Manager
Burger King
Amman Jordan
01.2016 - 01.2017
- Maintained up-to-date knowledge of company products and services.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Managed customer service inquiries and complaints in a timely manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Education
English-as-a-Second-Language Education
Passic Community College
Paterson Nj05-2020
High School Diploma -
Al Hekma
Amman Jordan07-2018
Skills
- Outstanding client retention
- Straight razor shaving
- Closing oversight
- Customer service
- Team leadership
- Client communication
- Team motivation
Timeline
Barber
Classic man cut&shave
01.2023 - Current
Valet
Tri-state elite valet
01.2019 - 01.2023
Assistant Manager
Burger King
01.2016 - 01.2017
English-as-a-Second-Language Education
Passic Community College
High School Diploma -
Al Hekma