Asael Espinoza
San Luis
Summary
Dynamic professional with a proven track record at Arizona Western College, excelling in student registration and support. Skilled in problem-solving and data integrity, implemented workflow improvements that enhanced processing speed and reduced errors. Proficient at managing cash transactions and providing technical assistance, ensuring optimal operations and student satisfaction.
Overview
6
6
years of professional experience
Work History
Registration Clerk
Arizona Western College
08.2022 - Current
- Assisted in maintaining accurate student records and documentation for compliance purposes.
- Trained new clerks on registration procedures and customer service best practices.
- Ensured data integrity by conducting regular audits of registration information in the system.
- Implemented workflow improvements that enhanced processing speed and reduced errors.
- Answered student questions and inquiries regarding registration process.
- Managed cash register operations, ensuring proper handling of cash and credit transactions.
- Processed student registrations efficiently using integrated database systems.
Computer Lab Assistant
Arizona Western College
06.2021 - 07.2022
- Assisted students with technical issues, enhancing user experience in computer lab environment.
- Maintained inventory of hardware and software, ensuring availability for academic use.
- Provided training sessions on software applications, fostering student proficiency and confidence.
- Troubleshot computer malfunctions, resolving problems to minimize downtime for users.
- Conducted regular maintenance checks on equipment, ensuring optimal performance and reliability in operations.
- Supported all computer lab operations.
- Handled lab equipment, cleaned keyboards, monitors, and disk drives.
- Provided support during special events requiring computer lab usage, ensuring seamless setup and operation throughout the event duration.
- Ensured smooth operation of the lab, effectively managing equipment inventory and usage.
- Supported faculty with integration of technology in their teaching, enriching course delivery.
Control Room Operator
Arizona Western College
11.2019 - 05.2021
- Monitored control room operations, ensuring adherence to safety protocols and emergency procedures.
- Operated various monitoring systems to track facility activities and incidents in real-time.
- Responded promptly to alarms and alerts, coordinating with maintenance teams for swift resolution.
- Conducted routine inspections of equipment and systems, identifying potential issues before escalation.
- Documented incidents and operational reports, contributing to continuous improvement initiatives within the department.
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
Education
Associate of Arts - Business
Arizona Western College
Yuma, AZ05-2027
High School Diploma -
Colegio De Bachilleres Del Estado De Sonora
San Luis Rio Colorado, Sonora, Mexico.06-2019
Skills
- Problem-solving
- Student registration
- Payment processing
- Registration data intake
- Experience with Office 365
- Appointment scheduling
- Maintaining documents and records
- Admissions and registrations
- Help desk experience
- Student support
- System monitoring
- Equipment maintenance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Registration Clerk
Arizona Western College
08.2022 - Current
Computer Lab Assistant
Arizona Western College
06.2021 - 07.2022
Control Room Operator
Arizona Western College
11.2019 - 05.2021
Associate of Arts - Business
Arizona Western College
High School Diploma -
Colegio De Bachilleres Del Estado De Sonora
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