Asafe William Penha
Massachussets
Summary
With a proven track record at Yes Energy, I excel in system and IT administration across various cloud platforms, including AWS and Azure. My leadership in merging technologies post-acquisition showcases my strategic vision and technical prowess. Focusing on streamlining processes, my approach significantly improved operational efficiency and team capability.
Overview
9
9
years of professional experience
Work History
Information, Security, and Systems Administrator
Yes Energy
01.2022 - Current
- Administered and created scripts for our of business’s cloud infrastructure: Google Suites, Offce365, Azure, AWS, and OCI
- Became the Lead System Administrator for maintaining monitoring/alerting software (PRTG Network Monitor)
- We used this for both internal and customer services
- Became Lead Windows Server administrator for both the IT and System teams
- System Administrator for Red Hat Linux and Oracle Linux server instances
- Took on role as the lead data replication System Administrator
- Responsible for systems side of data replication to Snowflake, SQL Server, and Oracle Database using Qlik Replicate
- Improved internal networks for offices of Yes Energy
- Integrated all networks with RADIUS, better security restriction, and single-sign-on functionality
- Office administrator for the Boston branch
- Lead project to consolidate platforms and systems with newly merged companies
- Includes implementation of SAML and Federation (Office365, Google Suites, Jira, Bitbucket)
- Lead the IT team to implement better internal processes, trained team members, improve troubleshooting procedures, create internal and user specific documentation
Technology Administrator
Commonwealth Financial Network
01.2019 - 01.2022
- Administered a multi-tenant Microsoft architecture
- Administered a Hybrid Azure Active Directory transition to completely off-prem AD architecture
- Managing advisor’s accounts
- Data Analysis and auditing the database to ensure the advisor’s financial accounts are secure
- Administered DNS servers for internal service and financial advisors customers
- Administered new hire processing and access set up, along with termination processing
- Tested and created documentation on applications being administered by the company
- Worked with engineering team to make improvement
Level 1&2 Technician
Zensar Technologies
01.2017 - 01.2019
- Company Overview: MSP
- Responsible for technical support, managing level 1 team, training new hires, and updating team’s schedule
- Managed technology licenses, software, hardware AV
- Advised level 1 team and created procedure documents
- Administered Windows servers
- Deskside technician for the company executives board
- Asset auditing and warehouse management
- MSP
IT Help Desk Intern
Toho Water Authorities
01.2016 - 01.2017
Education
Bachelors - Computer Science
Boston University
05.2022
Associates - Computer Science
Valencia College
12.2017
Certified - CompTIA A
Pearson VUE
01.2019
Skills
- System Administration: experience in administering a multi-tenant Microsoft architecture and a Red Hat linux ecosystem
- IT Administration: Experience with administering multiple cloud platforms This includes Google suite, Office365, Azure services, AWS, Altassian
- Client Facing Skills: Worked on client-side and end-user support within a company awarded 1st place in the JD Power Satisfaction Study (2019 through 2022)
- Leadership: Trained IT staff, distributed cases, and handled client concerns Included creating new procedures for the IT team
- Hardware & Network Experience: Experience with network implementation and managing the hardware
- Security: trained in best practices and accounts management Experience running Audits and resolving system vulnerabilities
Phone
cell, (508) 904-5723
Recentprojects
- Linked GlobalProtect VPN with Google’s cloud directory - Created a SAML application within Google suite.
- Implemented a Windows Failover Cluster environment and rebuilt Replication Servers in it.
- Reworked Snowflake Replication pipeline to increase performance.
- Rebuilt YesEnergy’s office networks and rolled it out to all offices.
Highlightedskills
- Operational Procedures: Have led teams to best practice procedures, writing documentation, corporate communication, and professional etiquette.
- Client Facing Skills: Worked on client-side and end-user support within a company awarded 1st place in the J.D. Power Satisfaction Study (2019 through 2022).
- System Administration: experience in administering a multi-tenant Microsoft architecture and a Red Hat linux ecosystem.
- IT Administration: Experience with administering multiple cloud platforms. This includes Google suite, Office365, Azure services, AWS, Altassian.
- Hardware & Network Experience: Experience with network implementation and managing the hardware.
- Security: trained in best practices and accounts management. Experience running Audits and resolving system vulnerabilities.
- Leadership: Managed co-workers, distributing cases, and handling client concerns. Include re-engineering internal processes.
Timeline
Information, Security, and Systems Administrator
Yes Energy
01.2022 - Current
Technology Administrator
Commonwealth Financial Network
01.2019 - 01.2022
Level 1&2 Technician
Zensar Technologies
01.2017 - 01.2019
IT Help Desk Intern
Toho Water Authorities
01.2016 - 01.2017
Bachelors - Computer Science
Boston University
Associates - Computer Science
Valencia College
Certified - CompTIA A
Pearson VUE
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