DDS
Asahn Daniel Antonio
Financial Management Technician
Katy,TX
Summary
Driven by a results-focused approach, I leveraged my computer literacy and exceptional customer service skills at H-E-B Plus and the US ARMY to enhance operational efficiency and client satisfaction. Specializing in financial process improvement and active listening, I significantly contributed to strategic planning initiatives and streamlined financial management practices, demonstrating a commitment to excellence and teamwork. Experienced Financial Management Officer with 2 years of success in overseeing financial activities for clientele. Expert in Disbursing and Customer Service with reputation for excellence in operational efficiency and integrity. Developed business relationships to improve communication between departments.
Overview
3
3
years of professional experience
Work History
Financial Management Technican
US ARMY
06.2024 - 09.2024
- Offered budget development and financial planning to clients.
- Recorded, interpreted and communicated financial data and plans using DDS and CVP.
- Collaborated cross-functionally to improve overall business performance, actively participating in strategic planning initiatives.
- Implemented internal controls and complied with DODFMR VOL 7 regulations for financial management and regulations.
- Reduced operating expenses through diligent budget analysis and strategic cost-cutting measures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Checker
H-E-B Plus
02.2022 - Current
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Continuously updated knowledge of store policies, procedures, promotions, ensuring accurate information dissemination to customers.
- Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
- Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
- Demonstrated flexibility in schedule adjustments, covering shifts during peak shopping hours or staff shortages.
- Collaborated with team members to streamline workflow and improve overall store efficiency.
- Identified produce items and input corresponding PLU codes.
- Aided in training new employees, sharing best practices for efficient job performance.
- Processed both cash and card purchases and returns.
- Assisted with unloading customer carts onto conveyor belt.
- Restocked and organized merchandise in front lanes.
- Assisted customers with bagging their purchases, providing swift and attentive service.
Education
Associate of Arts - General Studies
Blinn College
Brenham, TX 05.2001 -
Skills
Computer Literacy
Bank Reconciliation
Financial Process Improvement
Accounts receivable management
Processing payments
Payroll Processing
Management Reporting
Internal Controls
Expense Tracking
Cost accounting
Financial Training
Customer Service
Active Listening
Product Knowledge
Call Management
Accomplishments
Completed Army Basic Combat Training at 17
Received Associates at 18 in Blinn College and Lone Star College
Graduated Rank 11 in High school
Completed Financial Management Technician school in ARMY
- Assisted Supervising team of about100 soldiers in training.
- Received Army Values certificate in graduating class
- Financial Management lvl 1 Certifications.
Software
CVP
Timeline
Financial Management Technican
US ARMY
06.2024 - 09.2024
Checker
H-E-B Plus
02.2022 - Current
Associate of Arts - General Studies
Blinn College
05.2001 -
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