Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
18
18
years of professional experience
Work History
OFFICE MANAGER/ADMINISTRATOR
Vernon Place Chiropractic
01.2006 - Current
Managed schedules, organized office functions, and oversaw daily operations of office with 25 employees
Reduced office expenditures by $10K by negotiating for cheaper supply contracts, implementing inventory control, and standardizing ordering procedures
Created, maintained and updated filing systems for paper and electronic documents.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Gathered, organized and input information into digital database.
Helped meet changing demands by recommending improvements to business systems or procedures.
Cross-trained existing employees to maximize team agility and performance.
Set priorities and problem-solved workflow issues to maintain rapport with customers and owner.
Completed bi-weekly payroll for 8 employees.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Maintained primary relationship accountability for patients, overall servicing responsibility and patient satisfaction to maximize profitability of client relationships.
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