Asalia Flowers
Houston,TX
Summary
Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. . Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Overview
15
15
years of professional experience
Work History
Independent Adjuster
StateFarm
08.2021 - 08.2023
- Inspect property damage to determine how much the insurance company should pay
- Inspect a home, business, or an automobile
- Review policies and reports
- Upload spreadsheets and end of day reports to supervisors
Detention Officer
Harris County Sheriff's Department
06.2011 - 08.2021
- Maintained the custody and control of several inmates housed in maximum security unit
- Conducted routine and emergency head counts
- Managing front cashier in daily activities Assist all customers with product questions Close and Open registers for daily operations
Head Cashier
Lowes
05.2008 - 06.2011
- Troubleshooted customer service issues and resolved conflicts with tact and diplomacy
- Conducted weekly audits to ensure accuracy of cash register balances and compliance with company policies and procedures
- Developed and maintained positive relationships with customers and vendors
Education
Master of Science - Criminal Justice
Walden University Online
05.2013
Master of Science - Juvenile Justice
Prairie View A&M University
05.2010
Bachelor of Arts - Political Science
Texas Southern University
05.2007
Skills
- Effective Time Management
- Ability to Work in a Team
- Microsoft Office
- Leadership
- Microsoft Excel
- Microsoft Word
- Spreadsheets
- Claims Investigation
- Damage Assessment
- Property Inspection
Details
Well informed on Word, Excel, and PowerPoint, Microsoft uploads.
Timeline
Independent Adjuster
StateFarm
08.2021 - 08.2023
Detention Officer
Harris County Sheriff's Department
06.2011 - 08.2021
Head Cashier
Lowes
05.2008 - 06.2011
Master of Science - Criminal Justice
Walden University Online
Master of Science - Juvenile Justice
Prairie View A&M University
Bachelor of Arts - Political Science
Texas Southern University
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