Asante Scott
Des Moines,IA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Assistant Creator
Dippi Clothing Brand
06.2018 - Current
- Help with creating t-shirt designs PT
- Deliver packages
- Modeling for the brand
- Social Media Ambassador
- Post Office pick ups and drop offs
- Interaction with other brand ambassadors
Slider/Roofer Laborer
Precision Contractor
06.2023 - 08.2023
- Installed, repaired, and replaced single-ply roofing systems.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Interaction/communication with residental customers
Ourside Sales Rep.
ECO Shield
04.2023 - 06.2023
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Built strong client rapport to establish diversified network of connections.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Superb customer servie contact
- Excellent communication skills
Loader and Unloader Asst.
JCL TRUCKING & LOGISTICS
01.2022 - 05.2023
- Receiving, stocking, and packing products and quality checks assistant loader/unloader
- Instate/out of state deliveries of various items.
- Installed various products (Residential)
- Customer service with residential and business customers
Window Delivery
Pella Windows Of Iowa (Temp Position)
08.2022 - 11.2022
- WAREHOUSE WORKER
- LOAD/UNLOAD WINDOWS ON/OFF TRUCK
- STOCK SHELVES IN WAREHOUSE
- BUSINESS/RESIDENTIAL DELIVERIES
Inbound Stower
Amazon
09.2021 - 12.2021
- Scan packages
- Pushed around pallets to different depts with work
Enrichment Teacher
Metro Kids
04.2019 - 03.2020
- Supervise children from 2nd to 4th grade in afterschool programs
- Supervising kids on field trips
- Creating fun filled projects for kids
- Helping prepare and serve breakfast/lunches/snacks
Education
No Degree - Business Communications
CORNELL COLLEGE
Mount Vernon, IA08.2021
Skills
- Data Inputting
- Data Entry
- Appointment Scheduling
- Product Knowledge
- Call Management
Additional Information
Very hands on with computers and electronics.
Computer literate.
Part time PC gamer/content creator with great communication skills.
Timeline
Slider/Roofer Laborer
Precision Contractor
06.2023 - 08.2023
Ourside Sales Rep.
ECO Shield
04.2023 - 06.2023
Window Delivery
Pella Windows Of Iowa (Temp Position)
08.2022 - 11.2022
Loader and Unloader Asst.
JCL TRUCKING & LOGISTICS
01.2022 - 05.2023
Inbound Stower
Amazon
09.2021 - 12.2021
Enrichment Teacher
Metro Kids
04.2019 - 03.2020
Assistant Creator
Dippi Clothing Brand
06.2018 - Current
No Degree - Business Communications
CORNELL COLLEGE