Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Social Media Marketing Consultant
Independent Clients
Bellevue, Washington
01.2024 - Current
Developed social media strategies for diverse clients to enhance online presence.
Collaborated closely with clients to understand business needs and implement activities to boost success.
Server
Red Robin's
Bellevue, Washington
01.2023 - 04.2024
Delivered friendly and efficient service in fast-paced restaurant, managing 12 tables per shift.
Maintained cleanliness and organization of dining area, adhering to food safety standards.
Ensured guests felt welcomed and valued throughout dining experience.
Wine Connoisseur & Bartender
Cypress Bar & Lounge
07.2022 - 02.2023
Provided personalized wine recommendations, using extensive knowledge of varietals, regions, and pairings to elevate the dining or bar experience
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Barista
Starbucks
03.2019 - 01.2022
Crafted a wide range of espresso-based drinks, teas, and seasonal beverages, ensuring consistency and quality with every order
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Employee Trainer
Potbelly's Sandwich Shop
Issaquah, WA
07.2013 - 07.2016
Conducted hands-on training sessions for staff on food safety practices.
Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
Education
Associate of Arts - Arts
Bellevue College
Bellevue, WA
Skills
Effective communication
Task organization
Quality control
Dispute resolution
Professionalism
Staff training
Collaborative teamwork
Menu highlights retention
Efficient delivery processes
Dining area coordination
Certification
Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
ServSafe Alcohol - National Restaurant Association.