Alexandria Barreca
Phoenix,Arizona
Summary
Experienced IT data center operations professional with proven leadership and communication skills. Coordinating cross-team collaboration to achieve results ahead of deadlines. Expertise in deployment processes, training technicians from diverse professional backgrounds. Reliable and adaptable, ready to tackle new challenges.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Data Center Technician
Microsoft
06.2025 - Current
- Successfully deployed over 1,800 racks and 100 MORs within four months.
- Achieved 24x7x365 uptime through rigorous metric-driven strategies.
- Led collaboration across teams to boost project efficiency.
- Delegated tasks effectively to adapt to changing priorities.
- Trained technicians on various job functions to elevate skill sets.
Data Center Technician
Microsoft
03.2024 - 06.2025
- Mastered diverse IT aspects, including data center network topology and deployment methodologies.
- Delegated tasks to vendor teams while collaborating with engineers to resolve complex issues.
- Diagnosed, troubleshot, repaired, deployed, and decommissioned devices in high-pressure environments.
IT Technician
DNA Centurion
01.2022 - 01.2024
- Diagnosed and repaired products for resale, ensuring quality and functionality.
- Researched market values of products to inform pricing strategies.
Senior Financial Services Representative
Bank of America
01.2019 - 01.2022
- Delivered exceptional customer service in a metric-driven role.
- Marketed products and services to enhance client engagement.
Human Resources Manager
24-7 InTouch
01.2017 - 01.2019
- Sourced, screened, and interviewed candidates to identify top talent.
- Coordinated onboarding and benefit enrollment for new hires.
Front End Supervisor
Lowe’s Home Improvement
01.2013 - 01.2017
- Collaborated with senior leadership to align organizational goals.
- Delivered performance reviews to assess employee contributions.
Education
Associate of Arts - Business Administration & Management
Valencia College
12-2019
Bachelor of Science - Information Technology
Western Governors University
Skills
- Data center operations
- Cloud computing
- Server and network deployment
- Project management
- Cross-team collaboration
- Technical training
- Network troubleshooting
- Software installation
- Risk assessment
Certification
ITIL Foundation Certificate in IT Service Management,
PeopleCert
2023
PeopleCert
2023
Timeline
Senior Data Center Technician
Microsoft
06.2025 - Current
Data Center Technician
Microsoft
03.2024 - 06.2025
IT Technician
DNA Centurion
01.2022 - 01.2024
Senior Financial Services Representative
Bank of America
01.2019 - 01.2022
Human Resources Manager
24-7 InTouch
01.2017 - 01.2019
Front End Supervisor
Lowe’s Home Improvement
01.2013 - 01.2017
Associate of Arts - Business Administration & Management
Valencia College
Bachelor of Science - Information Technology
Western Governors University