Richard Hunter May
Davies North America
North Palm Beach,FL
5
years of professional experience
Analytical risk and operations professional with 5+ years of combined experience in commercial lines risk assessment, physical facility evaluations, and regulatory compliance. Proven track record of evaluating General Liability and Workers' Compensation policy exposures across diverse commercial industries while executing on-site facility safety protocols and operational risk management. Skilled at identifying workplace hazards, analyzing complex operational workflows, and delivering technical risk reports to enhance carrier compliance and mitigate commercial exposure.
Work History
Insurance Premium Auditor
2 Years 1 Month- Conduct physical on-site inspections and remote risk assessments for General Liability and Workers' Compensation policies across diverse commercial industries to identify operational and financial exposures.
- Evaluate commercial business operations, physical facility setups, and employee workflows to detect workplace hazards, confirm accurate NCCI/ISO classifications, and ensure policy compliance.
- Perform forensic analysis of payroll records, tax documentation, sales reports, and subcontractor agreements to identify reporting inconsistencies, uninsured exposures, and potential carrier risk.
- Prepare comprehensive technical risk reports detailing operational scope, hazard classifications, exposure findings, and mitigation recommendations in accordance with carrier guidelines and regulatory standards.
- Conduct structured interviews with C-suite executives, business owners, and operational managers to evaluate business practices, resolve classification disputes, and enforce risk compliance.
Director of Operations
3 Years 3 Months- Directed daily facility operations and multi-departmental teams for a residential behavioral health site, ensuring strict adherence to state/federal healthcare regulations and life-safety standards.
- Managed facility-wide operational risk programs, including physical site safety inspections, incident reporting/investigations, emergency response protocols, and environmental hazard controls.
- Oversaw regulatory audit preparedness, quality assurance frameworks, and operational compliance to maintain continuous facility accreditation and mitigate institutional liability.
- Enforced workplace safety procedures, employee onboarding workflows, and staff training schedules to reduce workplace injury risks and maintain low Workers' Compensation exposures.
- Executed operational budget management, payroll administration, vendor oversight, and resource allocation to ensure optimal facility performance and cost controls.
Education
Bachelor of Science - Global Studies
Skills
Commercial Risk Assessment: General Liability & Workers' Compensation Exposure
Physical Site Inspections
Property & Casualty Risk Evaluation.
Hazard & Safety Mitigation: Workplace Hazard Identification
Incident & Accident Investigation
Facility Safety Protocols
Emergency Management.
Regulatory & Industry Compliance: OSHA Standards Alignment
NCCI & ISO Classifications
State/Federal Regulatory Compliance
Policy Interpretation.
Operational & Financial Analysis: Operational Workflow Auditing
Payroll & Tax Record Analysis
Loss Prevention Reporting
Process Improvement.
Client & Stakeholder Management: On-Site Executive Interviews
Client Risk Consulting
Conflict Resolution & Dispute Mitigation
Timeline
Insurance Premium Auditor
Davies North America
07.2024 - CurrentRead More
Director of Operations
Seacrest Recovery Center
04.2021 - 07.2024Read More
Florida International University
Bachelor of Science from Global Studies
Read More