Focused AV Technician with over 4+ years of experience. Offering strong organizational skills in audiovisual technology, set up and operation. Over the past two years I've had the opportunity to work, learn, and gain valuable insight/work experience under some amazing leadership. I'm looking forward to applying all those aspects, while continuing to supply great service around the UT campus.
Hi, I’m
Aser Civilus
14212 Cyber Place Apt 201, Tampa,FL
Summary
Overview
7
years of professional experience
1
Certification
Work History
University Of Tampa
Junior A/V Technician
08.2021 - Current
Job overview
- Verified functionality of hardware and software components through testing.
- Maintained and repaired technological equipment.
- Troubleshot hardware and software issues per day, in person, via telephone.
- Completed job reports and logs immediately following service calls.
- Provided friendly, helpful customer service to Faculty/staff/students daily.
- Install, configure, and maintain audiovisual equipment, including projectors, sound systems, cameras, video conferencing systems, and other multimedia devices.
- Set up and operate media equipment for meetings, presentations, and other organizational activities.
- Troubleshoot technical issues with media equipment and provide timely resolutions to ensure uninterrupted functionality.
- Aided in collaborating with internal teams and external vendors to plan and execute multimedia projects, ensuring seamless audio and visual components integration.
- Supervised and trained student employees, ensuring efficient operation of student employee activities.
- Contributed to work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds.
- Tested components and systems to evaluate performance and identify concerns.
- Applied critical thinking and research to address complex issues.
- Observed equipment operation to diagnose and troubleshoot reported issues.
Anuvision
Audio Visual Technician
08.2020 - 09.2021
Job overview
- Set up and partial installation of audio visual equipment in classrooms, conference rooms and special event spaces.
- Maintained audio visual equipment including sound systems, interactive panels, projectors, video conferencing systems and various specialty equipment thought out campuses/offices.
- Troubleshooting technical issues promptly to minimize downtime.
- Maintained high level of customer satisfaction and troubleshooting audiovisual equipment for various usage.
- Collaborate with staff, team members, and other technical teams to ensure seamless execution of AV solutions .
- Performed service and system maintenance as directed
Emtec
Team Lead
05.2016 - 08.2021
Job overview
- Coached team members in techniques necessary to complete job tasks.(how to properly clean and reprogram school sanction laptops)
- Transport and lead group of 12-15 team members to various schools around school district.
- On arrival led team in reprogramming and cleaning assigned laptops and desktops around various campuses.
- Scan and input designated laptops into company database.
- Worked different stations to provide optimal coverage and meet production goals.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- In addition performed/served as member of AV team, tasks included: Executing installation of audio visual systems. (Mounting large monitors, projector screens and speakers.)
- Installing low-voltage cabling in multiple settings, ceiling, in-wall and below floor.
Education
Florida CollegeNorth Glen Arven Avenue, Tampa FL 33617
Bachelor of Arts from Public Relations And Organizational Communication
05.2019
University Overview
Skills
- 5 Years of Customer Service
- Strong communication skills
- Customer Satisfaction
- Strong complaint resolution skills
- Extron Proficiency (Certified A/V Associate)
- Equipment Maintenance
- Troubleshoot Service Issues
- Audio and Video Equipment Operation
- Critical Thinking
- Active Listening
- Attentive to Detail
Certification
Extron A/V Associate certified
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Junior A/V Technician
University Of Tampa
08.2021 - Current
Audio Visual Technician
Anuvision
08.2020 - 09.2021
Team Lead
Emtec
05.2016 - 08.2021
Florida College
Bachelor of Arts from Public Relations And Organizational Communication