Asereje Martinez
Mesa,AZ
Overview
3
3
years of professional experience
Work History
Caregiving
Emblem Healthcare
Mesa, AZ
08.2023 - Current
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Helped clients get in and out of beds and wheelchairs.
Sales
Metro by T-Mobile
Mesa, AZ
06.2022 - 07.2022
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Updated customer information in the database accurately.
- Resolved customer complaints in a timely manner by identifying problems, researching solutions, implementing solutions, and escalating issues as needed.
- Answered incoming customer calls and responded to inquiries regarding products and services.
- Performed cash handling responsibilities such as deposits and balancing registers.
- Followed all cash handling policies when processing payment transactions.
- Handled customer payments securely following cash handling protocols.
Education
Associate of Applied Science - Dental Hygiene
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05-2025
High School Diploma -
Westwood High School
Mesa, AZ05-2022
Skills
- Team collaboration
- Time management
- Effective communication
- Organization
- Technical skills
- Conflict resolution
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Caregiving
Emblem Healthcare
08.2023 - Current
Sales
Metro by T-Mobile
06.2022 - 07.2022
Associate of Applied Science - Dental Hygiene
Maricopa Community Colleges, Mesa Community College
High School Diploma -
Westwood High School