Ash Rodriguez
Kissimmee,FL
Summary
Accomplished in enhancing customer experiences and sales outcomes, in English and in Spanish. Currently providing extraordinary customer service skills at Best Buy and KPOT built by my experience from previous roles. Known for training my peers and elevating service standards—I consistently contribute to positive sales outcomes and content guests, alongside embodying a professional, optimistic and helpful attitude to my team.
Overview
5
5
years of professional experience
Work History
Server
KPOT
Orlando, FL
05.2025 - Current
- Delivered exceptional customer service and prepared drinks in fast-paced restaurant environment.
- Managed multiple guests in both dining and bar areas effectively and efficiently to enhance guest experience. Helped my server and bartender peers if they were ever in need.
- Flipped tables efficiently to ensure smooth business.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy.
- Regularly maintained dining, bar, and work area clean; held myself accountable for my section of the restaurant.
- Handled guest inquiries and complaints with professionalism, care, and problem-solving skills.
- Developed strong rapport with regular guests through genuine hospitality efforts leading to repeat business for both the bar and dining areas of the restaurant.
Sales Associate
Best Buy
Orlando, US
08.2024 - Current
- Served as a sales advisor while supporting various departmental needs, including training new employees.
- Trained in all of the Front-End jobs: Asset Protection, Host, Store Pickup, Curbside Pickup, and Checkout.
- Recommended, selected and located merchandise based on customer desires.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of sales and promotions, return policies and security practices.
Busser/Food Runner/Server/Event Host
The Edison (DISNEY)
Orlando, US
12.2022 - 08.2023
- Supported co-workers in creating a smooth and productive work environment, I also helped train new employees.
- Provided quick and efficient clearing of tables between courses.
- Swept floors around tables after guests had left to ensure cleanliness.
- Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
- Stocked server stations with cutlery, glassware, and plates.
- Took initiative to help others whenever necessary.
- Assisted in serving drinks and food to guests.
- This is a casual dining restaurant.
Hostess/Busser/Food Runner/Event Host
Jaleo by Jose Andres (DISNEY)
Orlando, US
03.2022 - 01.2023
- Supported co-workers in creating a smooth and productive work environment.
- Advanced from Seater, Spotter, to Pro-host, as well as helping train new employees.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Engaged with Disney guests to ensure satisfaction from the moment they arrive to their departure.
- Ensured efficient service at hosted functions by working as both a busser and a food runner, and occasionally as a server.
- This is a fine dining restaurant.
Sales Associate
Basin (DISNEY)
Orlando, US
08.2021 - 03.2022
- Served as a Sales Advisor and trainer for new employees.
- Engaged with diverse groups of guests such as families with toddlers.
- Fostered customer satisfaction through personalized interactions.
- Recommended, selected and located merchandise based on customer desires.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Participated in off-floor activities to ensure efficient inventory placement, including unloading the delivery truck, and placing each item where it belongs.
Education
Bachelor of Arts - Digital Media
University of Central Florida
Orlando, FL01-2027
Associate of Arts - Digital Media
Valencia College
Orlando, FL05-2025
Skills
- Fluent in Spanish and English
- Exceptional customer service
- Sales experience
- Point of sale (POS) and TOAST system operations
- Hospitality and accommodation
- Dining area maintenance
- Friendly, supportive, optimistic attitude
Languages
English, Fluent
Spanish, Fluent
Timeline
Server
KPOT
05.2025 - Current
Sales Associate
Best Buy
08.2024 - Current
Busser/Food Runner/Server/Event Host
The Edison (DISNEY)
12.2022 - 08.2023
Hostess/Busser/Food Runner/Event Host
Jaleo by Jose Andres (DISNEY)
03.2022 - 01.2023
Sales Associate
Basin (DISNEY)
08.2021 - 03.2022
Associate of Arts - Digital Media
Valencia College
Bachelor of Arts - Digital Media
University of Central Florida
In case you missed it!
- Phone number: +1 407 577 7435
- Email: 17.ahrz@gmail.com
I am easiest to reach through my phone number. Please do not hesitate to contact me through a call, voicemail, or text message. Thank you!