Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashé Rogers

Orlando

Summary

I have maintained a strong customer service profile for over 10 years in the retail/banking. I have the ability to provide excellent customer service, with experience handling difficult situations, and offer solutions. I'm looking to expand my career by utilizing my current skills and seeking out new interests. I'm always motivated to take on new challenges and am optimistic.

Overview

8
8
years of professional experience

Work History

Associate Banker

JPMorgan Chase
11.2022 - Current
  • Strengthen client relationships through consistent communication and personalized attention to individual needs.
  • Mentor new associates on bank policies, product offerings, sales techniques, and customer service standards ensuring smooth integration into the team environment.
  • Performs branch operations, which may include managing cash devices such as the cash vault, ATM, or others, while adhering to all bank policies and procedures.

Teller Representative

Santander Bank
05.2020 - 01.2022
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Maintained strict compliance with bank policies and regulations, protecting both the institution and its customers from potential risks.
  • Managed cash drawer accurately, consistently balancing at the end of each shift without discrepancies.

Digital Forensic Intern

Office of the Inspector General
05.2017 - 08.2017
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

Bachelor of Science - Digital Forensics

Utica University
Utica, NY
12-2017

Skills

  • Branch operations
  • Cash handling
  • Active listening
  • Critical Thinking
  • Conflict Resolution
  • Product Knowledge
  • Leadership
  • Time Management
  • Customer Service Oriented

Timeline

Associate Banker

JPMorgan Chase
11.2022 - Current

Teller Representative

Santander Bank
05.2020 - 01.2022

Digital Forensic Intern

Office of the Inspector General
05.2017 - 08.2017

Bachelor of Science - Digital Forensics

Utica University

Similar Profiles

CREATE PROFILE