Ash Walker
Fort Worth
Summary
Passionate worker with a commitment to high standards of service, performance, and integrity. Focused on customer needs and anticipates requests to develop first-rate experiences. Dedicated and reliable with organized, proactive, and problem-solving nature.
Overview
7
7
years of professional experience
1
1
Certification
Work History
AGM
Jamba Juice
Keller, TX
10.2025 - Current
- Hired and trained new employees, including selecting seasonal workers to hire on permanently.
- Conducted performance reviews and handled employees with poor performance or attendance.
- Created working schedules for employees, managing time off and availability issues.
- Resolved conflict between customers, between employees, and between customers and employees.
- Served multiple customers at once in a stressful environment.
- Responsible for inventory, pricing, merchandising, and displays.
Catering Coordinator
Chick-fil-A Restaurants
Fort Worth, TX
11.2023 - 10.2025
- Serve as the primary point of contact for all catering inquiries and orders.
- Build relationships with community partners, businesses, and schools to grow catering sales.
- Accurately take, confirm, and process catering orders in accordance with Chick-fil-A standards.
- Coordinate preparation, packaging, and delivery logistics to ensure timely and accurate orders.
- Communicate effectively with kitchen staff, leadership, and delivery drivers.
- Maintain a clean and organized catering prep and storage area.
- Assist in marketing catering services to local businesses and organizations.
- Handle guest concerns with professionalism and urgency, resolving issues quickly.
- Track catering sales, delivery schedules, and feedback for continuous improvement.
General Manager
Jamba Juice
Keller, TX
12.2021 - 09.2022
- Hired and trained new employees, including selecting seasonal workers to hire on permanently.
- Conducted performance reviews and handled employees with poor performance or attendance.
- Created working schedules for employees, managing time off and availability issues.
- Resolved conflict between customers, between employees, and between customers and employees.
- Served multiple customers at once in a stressful environment.
- Responsible for inventory, pricing, merchandising, and displays.
Assistant Manager
Cinépolis
Keller, TX
07.2020 - 12.2021
- Hired and trained new employees, including selecting seasonal workers to hire on permanently.
- Conducted performance reviews and handled employees with poor performance or attendance.
- Created working schedules for employees, managing time off and availability issues.
- Resolved conflict between customers, between employees, and between customers and employees.
- Served multiple customers at once in a stressful environment.
- Responsible for inventory, pricing, merchandising, and displays.
Operations Assistant/Social Media Coordinator
Sleeping Baby
Haltom City, TX
07.2019 - 01.2021
- Creates and posts daily content on social media platforms including Facebook, Twitter, Instagram and Pinterest
- Finds and communicates with social media influencers to coordinate collaborations and takeovers
- Creates Social Media campaigns for various holidays and product releases
- Maintains social media-cleaning up folders on all platforms, checking links are correct and active
- Provides monthly reports showing the most successful and least successful social media posts
- Receives weekly projects from the Sleeping Baby team and accomplish these projects in a timely and diligent manner with attention to detail
- Responds quickly with Sleeping Baby if there is ever a 'crisis' and they need the Social Media Coordinators to help immediately
- Reviews and responds to influencer requests
- Creates coupon codes, adds and removes banner during sales
- Reaches out to freelance writers and publishes articles to create
Education
Bachelor's degree - Graphic Design
Alabama State University
Montgomery, AL12.2018
Skills
- Canva
- Computer skills
- Data entry
- Microsoft Office
- Social media management
- Google Workspace
- Adobe Creative Suite
- Graphic design
- Technical Proficiency
- Computer literacy
- Journalism
- Restaurant Management
- Administrative experience
Certification
- TABC, 2022-02-01, 2027-02-01
- CPR Certification, 2023-03-01, 2025-03-01
- Food Handler Certification
- Driver's License
- ServSafe
Timeline
AGM
Jamba Juice
10.2025 - Current
Catering Coordinator
Chick-fil-A Restaurants
11.2023 - 10.2025
General Manager
Jamba Juice
12.2021 - 09.2022
Assistant Manager
Cinépolis
07.2020 - 12.2021
Operations Assistant/Social Media Coordinator
Sleeping Baby
07.2019 - 01.2021
Bachelor's degree - Graphic Design
Alabama State University