Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dennis Schoening

Pace,FL

Summary

Dynamic and results-driven professional with a proven track record at Planet Fitness, excelling in client support and analytical problem-solving. Recognized for enhancing customer satisfaction and fostering team collaboration, while effectively managing multiple projects. Committed to delivering exceptional service and building lasting relationships, ensuring a thriving business environment.

Overview

14
14
years of professional experience

Work History

AGM

Planet Fitness
01.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Sales Consultant / Service Advisor

Sam Boswell Honda
01.2021 - 01.2024
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
  • Built relationships with customers and community to promote long term business growth.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Bar Manager

TGI Fridays
01.2012 - 01.2020
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 100% improvement over prior onboarding process.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Education

GED -

Pine Forrest
Pensacola Fl
01.1997

Associate of Applied Science - Business Management

AIU
Schaumburg, IL
01-2015

Skills

  • Approachable demeanor
  • Collaborative teamwork
  • Client support
  • Analytical problem-solving
  • Time management
  • Attention to detail
  • Reliable and accountable
  • Multitasking Abilities
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Effective organization skills
  • Issue resolution

Timeline

AGM

Planet Fitness
01.2024 - Current

Sales Consultant / Service Advisor

Sam Boswell Honda
01.2021 - 01.2024

Bar Manager

TGI Fridays
01.2012 - 01.2020

GED -

Pine Forrest

Associate of Applied Science - Business Management

AIU

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