Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
1
1
year of professional experience
Work History
Patient Services Representative
Pearle Vision
07.2023 - 12.2023
Welcomed patients, executed check-in procedures, collected and scanned IDs and insurance cards into the electronic medical record (EMR) system
Managed check-out processes, processed payments, and recorded transactions in the EMR system, ensuring accuracy and confidentiality
Prepared charts for next-day appointments, proactively contacting patients to gather missing information to completed prior authorizations and verifying patients eligibility and benefits
Student Worker - Distributed Learning Support
UNITE, University of Minnesota
02.2023 - 05.2023
Enhanced educational accessibility for 10 University of Minnesota courses by integrating live and archived streaming, contributing to an improved remote learning environment for students
Supported the technological upgrade of 5 classrooms, facilitating the production of high-quality video and audio content and enhancing the distance learning experience
Education
Bachelor of Arts - Mathematics and minor in Computer Science
University of Minnesota-Twin Cities
05.2025
Skills
Java
Python
R
Excel
Communication
Medical Terminology
Epic
Technical Support
Research and analysis
Administrative Support
Languages
Arabic
Native or Bilingual
Timeline
Patient Services Representative
Pearle Vision
07.2023 - 12.2023
Student Worker - Distributed Learning Support
UNITE, University of Minnesota
02.2023 - 05.2023
Bachelor of Arts - Mathematics and minor in Computer Science