Cheerful food server/cashier offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
4
4
years of professional experience
Work History
Server/Cashier
Yume Japanese Burger Café
Ojai, CA
01.2022 - Current
Greeted customers entering café and responded promptly to customer needs.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Explained menu items and suggested appropriate options for food allergy concerns.
Processed orders and sent to kitchen employees for preparation.
Worked with POS system to place orders, manage bills and handle complimentary items.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Kept register accurate through correct billing, payment processing and cash management practices.
Noted special patron requests and followed up with kitchen to confirm delivery.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Part Time Office Assistant
Teeccino Caffe
Oxnard, CA
01.2018 - 07.2021
Completed clerical tasks such as filing, copying and distributing mail.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Inventoried warehouse stock.
Organized and stocked warehouse merchandise.
Coordinated with warehouse department to pull products for customers.
Completed over 25 customer orders each day in warehouse setting.
Education
High School Diploma -
Nordhoff High School
Ojai, CA
06.2022
Skills
Food and Beverage Service
Reliable and Punctual
Attention to Detail
Warm and Friendly
Point of Sale Systems
Flexible and Adaptable
Conflict and Complaint Resolution
Menu Recommendations
Dining Room Cleaning and Upkeep
Cleaning and Sanitizing
Order Accuracy and Delivery
Payment Processing
Cash Handling
To-Go Order Preparation
Courteous Phone Demeanor
Microsoft Office
Additional Information
Operating Systems: Mac OS X, Windows XP, Vista 7,8