Asha Godfrey
Newark,NJ
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Customer Service Representative
Ronald DeMyers State Farm Agency
Newark, NJ
05.2021 - Current
- Assisted customers with inquiries and product information.
- Handled customer complaints and resolved issues promptly.
- Maintained knowledge of current promotions and policies.
Florist
Whole Food Market
West Orange, NJ
10.2017 - 08.2021
- Designed floral arrangements for various occasions and events.
- Assisted customers with selecting flowers and plants for their needs.
- Managed inventory of fresh flowers, plants, and supplies.
Education
Bachelor of Science - Accounting And Finance
Bloomfield College
Bloomfield , NJ 08.2013 - 05.2018
Skills
- Customer relationship management
- Complaint resolution
- Product knowledge
- Order processing
- Problem solving
- Floral design
Timeline
Customer Service Representative
Ronald DeMyers State Farm Agency
05.2021 - Current
Florist
Whole Food Market
10.2017 - 08.2021
Bachelor of Science - Accounting And Finance
Bloomfield College
08.2013 - 05.2018