Asha Priya
Jersey City,NJ
Summary
Dedicated and results-driven IT Consultant with 2-3 years of experience working with leading clients such as Capgemini/Barclays and Honeywell. Proficient in gathering requirements, providing client support, and offering technical guidance to drive project success. Seeking a challenging role where I can leverage my expertise and certifications to contribute effectively to project delivery and client satisfaction.
Overview
1
1
Certification
Work History
IT Consultant
Capgemini/Barclays
[Location]
- Interacted with customers and internal teams to gather requirements for development purposes, ensuring alignment with project objectives and client expectations
- Performed activities related to enhancement creation and documentation for CMMi and client requirements, ensuring compliance with quality standards and regulatory requirements
- Provided client support by presenting data, information, and resolving tickets, addressing day-to-day support activities such as monitoring client requirements
- Supported enhancement and new development initiatives based on business requirements provided by clients and functional/technical teams, ensuring alignment with project objectives
- Provided technical guidance and mentorship to junior developers, fostering skill development and knowledge sharing within the team
- Executed workshops and led customer discussions on the Vault Quality suite, including Vault QMS, Vault QualityDocs, Vault QRM, SQM, and Training, facilitating knowledge transfer and solution implementation
- Translated technology concepts into business terms for end-users, ensuring clear understanding and alignment with business objectives
- Acted promptly to understand business requirements and designed/implemented solutions, demonstrating agility and responsiveness to changing business needs
- Demonstrated understanding of global quality requirements, compliance considerations, and processes for quality process and content management, life sciences compliance, and computer systems validation
- Led workshop preparation and delivery, requirements gathering, configuration, validation, and customer training, ensuring successful implementation and user adoption
- Gathered customer functional and technical requirements to support business processes, translating requirements into system configuration and implementation.
IT Consultant
Honeywell
[Location]
- Collaborated with internal teams and customers to gather requirements for development projects, ensuring alignment with project goals and client expectations
- Provided support for the Veeva Vault application, including troubleshooting issues, resolving user queries, and ensuring smooth operation of the system.
- Demonstrated expertise in Veeva Vault Administration, leveraging certification to effectively manage user access, permissions, and configuration settings.
- Utilized knowledge of Veeva Vault RIM (Regulatory Information Management) and lifecycle domain to enhance system functionality and streamline regulatory compliance processes.
- Engaged in ITIL support processes, adhering to best practices for incident management, problem resolution, and change management.
- Demonstrated strong communication skills, effectively communicating with users, stakeholders, and technical teams to address issues and provide assistance.
- Actively participated in training sessions and knowledge-sharing activities to enhance team capabilities and improve support effectiveness.
- Provided client support by presenting data, information, and resolving tickets, addressing day-to-day support activities such as monitoring client requirements and resolving issues
- Offered support for enhancement and new development initiatives, leveraging business requirements provided by clients and functional/technical teams to deliver effective solutions
- Provided technical guidance and mentorship to junior developers, facilitating skill development and knowledge sharing within the team
- Led workshops and customer discussions on the Vault Quality suite, facilitating solution implementation and knowledge transfer to end-users
- Translated technology concepts into business terms, ensuring clear communication and understanding between technical and non-technical stakeholders
- Acted with speed to understand business requirements and design/implement solutions, demonstrating agility and responsiveness to changing project needs
- Demonstrated understanding of global quality requirements, compliance considerations, and processes for quality process and content management, life sciences compliance, and computer systems validation
- Led workshop preparation and delivery, requirements gathering, configuration, validation, and customer training, ensuring successful implementation and user adoption.
Education
Master's - Information Technology
Valparaiso University
01.2016
Bachelor's - Computer Science
Sri Raja Rajeswari Engineering College
01.2012
Skills
- Agile Methodology
- Veeva CRM
- Veeva Vault
- Vault eTMF
- Vault RIM
- Quality Docs
- SOQL
- Controllers and Components
- Workflow & Approvals
- Visio
Certification
- Salesforce.com Certified Administrator
- Salesforce.com Certified Platform Developer I
- Microsoft Technology Associate in Database Administration Fundamentals
Contact Information
Your Contact Information
References
Available upon request
Timeline
IT Consultant
Capgemini/Barclays
IT Consultant
Honeywell
Master's - Information Technology
Valparaiso University
Bachelor's - Computer Science
Sri Raja Rajeswari Engineering College
Similar Profiles
LAKSHMI SAI DEEPLAKSHMI SAI DEEP
Senior SDET at CapGemini/BarclaysSenior SDET at CapGemini/Barclays
Arpit GargArpit Garg
Portfolio Manager at Barclays Investment Bank- CapgeminiPortfolio Manager at Barclays Investment Bank- Capgemini
Reena KolheReena Kolhe
Assistant Vice President (AVP) at BARCLAYS BANK (Barclays Technology Centre India Pvt. Limited)Assistant Vice President (AVP) at BARCLAYS BANK (Barclays Technology Centre India Pvt. Limited)
Rena SinghRena Singh
Assistant Coach at University Academy Charter High SchoolAssistant Coach at University Academy Charter High School
Raheem KingRaheem King
Warehouse Assistant at PetroChoiceWarehouse Assistant at PetroChoice