Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of post-secondary education
24
24
years of professional experience
Work History
Security Contractor
Hire Police
Ellicott City, MD
04.2014 - 01.2022
Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
Contacted law enforcement in case of unauthorized persons, documents and materials.
Interacted assertively but non-confrontationally with personnel and general public.
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Responded quickly to emergency
Situations to assess and deflect issues.
Police Corporal
Bowie State University Police Department
Bowie, MD
12.2012 - 04.2019
Mitigated risks by accurately analyzing and evaluating criminal complaints, citations and search warrants while processing crime scenes for district attorney and magistrate office case preparation.
Maintained security of local areas to perform route clearance for visiting high-ranking officials.
Issued traffic citations and electronic tickets for violations of traffic laws.
Supervised crowds at busy events to prevent injuries and property destruction.
Verified and authenticated validity and admissibility of evidence and preserved its integrity for court hearings while testifying under oath in administrative hearings and criminal court cases.
Planned, scheduled and supervised work of 5 subordinates
Eliminated process discrepancies by accurately investigating felony-level property and violent crimes to achieve 87% successful prosecution rate
Delivered expert courtroom testimony to support 20 criminal cases
Answered emergency calls for help from citizens and business owners
Event Program Coordinator
Bowie State University Police Department
Bowie, MD
12.2012 - 04.2019
Maintained master schedule of events and facilities use.
Delivered prompt payment for event vendors, venues, staff, and transportation providers.
Oversaw preparation and management of event budgets to deliver at or below projected costs.
Managed administrative logistics of events planning, event booking and event promotions.
Planned and organized activities, details and logistics for collegiate events such as concerts, conferences, sporting events, and meeting.
Fulfilled contractual obligations for rehearsal and day of event coordination.
Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Delivered smooth training execution by coordinating site selection, marketing, event management and follow-up.
Coordinated schedules and timelines for events.
Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Managed event logistics and operations.
Supervised onsite team of caterers, audio-visual technicians, and facility management team.
Performed event coordination for larger parties and gatherings.
Recommended workflow and budget improvements, resulting in 40% savings per event
Maintained master schedule of events and facilities use.
Police Instructor
Bowie State University Police Department
Bowie, MD
12.2012 - 04.2016
Maintained laboratory with equipment, tools and supplies to meet course needs.
Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
Connected instruction to real-world experiences and to students' post-secondary goals.
Provided detailed instruction and role modeling for acceptable social and work-related behaviors.
Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
Established goals for courses with organized outlines and detailed lessons.
Instituted Mental Health first aid instructions to veteran officers