ASHAB V
Administrative Assistant
Al Khor
Summary
Detail-oriented Administrative Assistant with over 6 years of experience in office management, record-keeping, scheduling, and customer support. Adept at streamlining office operations, coordinating teams, and ensuring accurate documentation. Proficient in Microsoft Office, ERP systems, and administrative software. Strong organizational, communication, and problem-solving skills.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Administrative Assistant & Insurance Coordinator
Raha Medical Center
11.2024 - Current
- Provided administrative and office support, ensuring efficient daily operations and workflow management
- Managed high-volume phone calls, emails, appointment scheduling, and calendar coordination
- Maintained accurate records, databases, and confidential documentation while ensuring compliance with company policies
- Coordinated internal communications, prepared reports, and supported management with correspondence and documentation
- Enhanced customer service and satisfaction through organized processes, timely follow-up, and problem resolution
Administrative Assistant & Insurance Coordinator
Promise Dental Center
03.2022 - 10.2024
- Provided administrative and front-desk support, ensuring smooth daily operations for 100+ clients
- Managed 50+ daily calls, emails, appointment scheduling, and record coordination within a 3-member team
- Maintained accurate records, insurance information, and eligibility verification to ensure compliance
- Coordinated insurance plans, claims, and follow-ups to streamline processes and reduce delays
- Achieved client satisfaction, contributing to a less reduction in appointment cancellations
- Handled confidential documentation and records management in line with policies
Administration Manager
Rasby International
01.2020 - 02.2022
- Managed daily administrative operations and provided direct support to the General Manager
- Organized office documentation, filing systems, and business records for accuracy and accessibility
- Assisted with budget tracking, financial documentation, and departmental reporting
- Handled scheduling, correspondence, and internal communication to support smooth operations
Administrative Support & Insurance Coordinator
UH Medicare Solution LLP (Universal Hospital – Abu Dhabi)
12.2017 - 01.2020
- Provided administrative and insurance support, including claims processing and record management
- Maintained accurate records and verified documentation for compliance
- Communicated with staff to resolve discrepancies and ensure timely task completion
- Processed insurance submissions with high accuracy and supported office workflow
Education
Bachelor of Arts - Sociology
Annamalai University
Tamil Nadu01-2024
Advanced Medical Coding and Billing -
Arown Academy
Calicut, Kerala01-2018
Postgraduate Diploma - Corporate Accounting Management (PGDCAM)
Institute of Public Accountants (IPA)
Calicut, Kerala01-2017
Higher Secondary Certificate - Commerce
State Board of Higher Secondary Education
Kerala01-2014
Secondary School Certificate - 10th Grade
State Board of General Education
Kerala01-2012
Skills
Microsoft Word, Excel, PowerPoint
ERP Systems: Tally ERP, QuickBooks, Peachtree, SAP B1 & R3
Data Entry & Reporting
QLM, Alkoot, Globmed, Cigna, Nas and Msh Portals
Communication & Interpersonal Skills
Problem Solving & Decision Making
Confidentiality & Professionalism
Team Coordination & Training
Timeline
Administrative Assistant & Insurance Coordinator
Raha Medical Center
11.2024 - Current
Administrative Assistant & Insurance Coordinator
Promise Dental Center
03.2022 - 10.2024
Administration Manager
Rasby International
01.2020 - 02.2022
Administrative Support & Insurance Coordinator
UH Medicare Solution LLP (Universal Hospital – Abu Dhabi)
12.2017 - 01.2020
Bachelor of Arts - Sociology
Annamalai University
Advanced Medical Coding and Billing -
Arown Academy
Postgraduate Diploma - Corporate Accounting Management (PGDCAM)
Institute of Public Accountants (IPA)
Higher Secondary Certificate - Commerce
State Board of Higher Secondary Education
Secondary School Certificate - 10th Grade
State Board of General Education
ADDITIONAL INFORMATION
- Visa Status: QID: 29535601670 | Expiry: 07/11/2026
- Driving License: Qatar Driving License – Valid
- Date of Birth: 24/11/1995