Ashaia Tennin
San Diego,CA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Server/Restaurant Hostess
Applebees
06.2021 - 01.2024
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Boston Market
05.2019 - 12.2020
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Supported colleagues during peak hours, fostering collaborative work environment that enhanced overall productivity levels.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate of Arts - Cosmotology
Bellus Academy
Poway, CA 05.2001 -
Skills
Food Running
Table Bussing
Table Setting
Guest Engagement
Order Management
Daily specials memorization
Safe Food Handling
Relationship Management
Cash Handling
Allergy awareness
Service prioritization
Menu Memorization
Hospitality service expertise
Suggestive Selling
Quality Control
Timeline
Server/Restaurant Hostess
Applebees
06.2021 - 01.2024
Server
Boston Market
05.2019 - 12.2020
Associate of Arts - Cosmotology
Bellus Academy
05.2001 -