ASHALATHA BHATRAJU
Rocklin
Summary
Diligent Quality Analyst with solid background in quality analysis. Consistently identified and rectified process inefficiencies, contributing to improved product standards. Demonstrated strong analytical thinking and problem-solving skills through effective teamwork and attention to detail.
Overview
15
15
years of professional experience
Work History
Quality Analyst
Penumbra, Inc.
03.2023 - Current
- Analyzed quality and performance data to support operational decision-making.
- Supported QMS processes including CAPAs, NCRs, and DAs to ensure product quality and regulatory compliance.
- Facilitated QMS board meetings, tracked documentation progress, and coordinated timely approvals.
- Maintained QMS tracking systems and followed up with owners/approvers to meet deadlines.
- Collaborated cross-functionally with Engineering, Regulatory, R&D, and Production teams.
- Assisted with audits, data analysis, and monthly trending reports (charts, graphs, metrics).
- Reviewed quality records for accuracy and compliance with GMP, QSR, and ISO standards.
- Provided process guidance, cross-trained team members, and supported leadership initiatives.
- Proficient in MS Word, Excel, PowerPoint; strong communication and documentation skills.
IT Consultant
INFOLOB Global, Inc.
09.2022 - 02.2024
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.
- Contributed to business growth by identifying opportunities for expanding services offerings based on market research and client feedback analysis.
Supervisor
CVS Pharmacy
09.2022 - 03.2023
- Managed daily employee schedules, time-off requests, and shift assignments.
- Oversaw daily sales/production goals, cash handling, and bank deposits.
- Trained new employees, provided ongoing feedback, and resolved conflicts.
- Ensured adherence to company policies, industry rules, and regulations.
- Handled customer and employee complaints in a timely and professional manner.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Designated Hitter
Walgreens Pharmacy
02.2022 - 08.2022
- Assisted in filling prescriptions, checking for accuracy, and verifying drug interactions.
- Engaged with customers to provide assistance, ensuring positive experiences.
- Supported pharmacists with scheduling and maintaining the pharmacy workflow.
- Ensured strict compliance with Walgreens' HIPAA regulations by protecting patient privacy, securely handling Protected Health Information (PHI), and maintaining confidentiality in all pharmacy operations.
- Ensured strict compliance with Walgreens’ Pharmacy Code of Conduct and Quality Improvement Program.
- Efficiently managed multiple tasks simultaneously, balancing the needs of customers with store responsibilities effectively.
- Prepared merchandise displays according to store guidelines, driving interest in featured products and promotions.
Activities Volunteer
Non-Profit Organizations, Rocklin, CA
01.2018 - 01.2022
- Demonstrated adaptability when faced with last-minute changes or challenges, quickly devising alternative plans while keeping participants engaged.
- Supported program leaders in creating engaging content that catered to various age groups and skill levels.
- Expanded outreach efforts to underserved populations by collaborating with local organizations on joint initiatives.
- Spearheaded fundraising campaigns for special projects or equipment needs related to activity programs.
- Provided exceptional customer service, addressing concerns promptly while maintaining professionalism and tact.
- Promoted a positive environment by modeling enthusiasm, patience, and empathy in all interactions.
Founder/Owner/Event Management
Infinite Celebrations
05.2010 - 09.2014
- Founded and operated an event management company specializing in corporate events, weddings, and social gatherings.
- Coordinated logistics, vendors, and event teams, ensuring smooth execution of over 50 successful events.
- Managed client relationships, handled negotiations, and maintained a high level of customer satisfaction.
- Oversaw budgets, timelines, and all event-related operations from planning to execution.
- Built a reputation for creative event solutions and high attention to detail, which led to repeat business and referrals.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
Education
Graduation - Information Technology
SSJET Engineering College
Nuzvid, Andhra Pradesh01.2008
Skills
- Quality Management: NCRs, CAPAs, DAs, QMS, audits, trending analysis
- Regulatory Compliance: Knowledge of GMP/QSR requirements, ISO standards, HIPAA, and other regulatory laws
- Event Management: Budgeting, vendor management, client relations, logistics, and coordination
- Leadership & Team Management: Supervisory experience, team training, scheduling, conflict resolution
- Production & Assembly: Medical device assembly, quality control, cleanroom operations
- Customer Service: Client-facing roles, handling complaints, maintaining positive experiences
- Communication: Excellent verbal, written, and interpersonal communication skills
- Software: Proficiency with Microsoft Word, Excel, PowerPoint, Inventory Management Systems, ERP systems (if applicable)
- Audit processes
- Quality improvement
- Quality processes
Work Authorization
- Employment Authorization Document (EAD) – No sponsorship required.
Timeline
Quality Analyst
Penumbra, Inc.
03.2023 - Current
IT Consultant
INFOLOB Global, Inc.
09.2022 - 02.2024
Supervisor
CVS Pharmacy
09.2022 - 03.2023
Designated Hitter
Walgreens Pharmacy
02.2022 - 08.2022
Activities Volunteer
Non-Profit Organizations, Rocklin, CA
01.2018 - 01.2022
Founder/Owner/Event Management
Infinite Celebrations
05.2010 - 09.2014
Graduation - Information Technology
SSJET Engineering College
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