Overview
Work History
Education
Skills
Timeline
Generic

A'Shantey Johnson

Orrvile,Alabama

Overview

19
19
years of professional experience

Work History

CASE MANAGEMENT TECH

Dallas County DHR
Selma, Alabama
07.2025 - Current
  • Caseload and workload support to Social Workers
  • Financial support related to child welfare and adult protective services
  • Facilitated communication between professional staff and clients.
  • Gathered CFA information and conducted proper assessments.
  • Support case plans, family well-being, visits, and transportation.
  • Submit required documents and enter FACTS
  • Assists in scheduling ISP meetings
  • Assisted with special projects.
  • Assists with doing home visits
  • Supervise scheduled visits
  • Processed client bill payments to ensure timely service delivery.

MEDICAL RECEPTIONIST

Vaughn Regional Medical Center
Selma, Alabama
08.2007 - 11.2017
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Completed patient referrals to other medical specialists.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Organized paperwork such as charts and reports for office and patient needs.

Education

Bachelor Of Applied Science - Human Development

Amridge University
Montgomery, AL
05-2022

Associate Of Applied Arts - Human Development

Amridge University
Montgomery, AL
05-2020

High School Diploma - General Studies

Keith High School
Orrville, AL
05-2002

Skills

  • Case management
  • Client assessment
  • Insurance verification
  • HIPAA compliance
  • Patient scheduling
  • Document preparation
  • Computer proficiency
  • Financial processing
  • Patient coordination
  • Supportive communication
  • Documentation accuracy
  • Problem solving
  • Time management
  • Organizational skills
  • Team collaboration
  • Performance improvement
  • Workload management
  • Scheduling appointments

Timeline

CASE MANAGEMENT TECH

Dallas County DHR
07.2025 - Current

MEDICAL RECEPTIONIST

Vaughn Regional Medical Center
08.2007 - 11.2017

Bachelor Of Applied Science - Human Development

Amridge University

Associate Of Applied Arts - Human Development

Amridge University

High School Diploma - General Studies

Keith High School

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A'Shantey Johnson