Ashanti Bailey
Manhattan,New York
Summary
Team member with expertise in the Healthcare industry in an organized, professional, working environment, as well as maintaining efficient and effective customer service. Weather taking on task’s independently or as a team, I aim to maintaining a tidy, clean and sanitized space for optimal safety, comfort and professionalism. I am Team-oriented, punctual and hardworking . CCMA Certified by the National Healthcare Association.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Secretary
A.R. Mazzotta
Bridgeport, CT
03.2022 - 06.2023
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals
- Maintained organized filing system of paper and electronic documents
- Coordinated communications, taking calls, responding to emails, and interfacing with clients
- Scheduled meetings and sent invitations specifying time and location
- Daily use of outlook, excel, teams, Microsoft word
- Created and updated spreadsheets to track and report data.Provided clerical support to company employees by copying, faxing and filing documents
- Scanned in medical records associated with supporting documents for services and maintaining HIPPA regulations.
Medical Receptionist
AFC Urgent Care
Bridgeport, CT
09.2021 - 02.2022
- Built client rapport while accurately entering patient insurance, demographics, and health history into patient database, as well as verifying patient insurance.
- Checked patients in and out for appointments and collected co-payments
- Called patients to confirm scheduled appointments and obtain additional details
- Scheduled and followed up on patient appointments collected and processed patient payments and maintained patient files.
- Protected patients by observing strict HIPAA guidelines
Cashier Supervisor
Fairway Market
Manhattan, NY
03.2017 - 04.2020
- Trained new team members in cash register operation, stock procedures and customer service
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Learned roles of other departments to provide coverage and keep store operational while maximizing customer satisfaction by assisting with customers complete purchases.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education
Associates Degree in Medical Assisting -
Mildred Elley
01.2018
High school Diploma -
Academy of urban Planning
01.2015
Skills
- Customer Service
- Medical Records Management
- Appointment Scheduling
- Supply Ordering
- Office Administration
- Mail Distribution
- Multi-Line Phone Systems
- Filing Experience
- Friendly, Positive Attitude
- HIPAA Compliance
- Patient Scheduling
- Insurance Verification
Certification
Certified Clinical Medical Assistant CCMA, The National Healthcare Association
Timeline
Secretary
A.R. Mazzotta
03.2022 - 06.2023
Medical Receptionist
AFC Urgent Care
09.2021 - 02.2022
Cashier Supervisor
Fairway Market
03.2017 - 04.2020
Associates Degree in Medical Assisting -
Mildred Elley
High school Diploma -
Academy of urban Planning
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