Summary
Overview
Work History
Education
Skills
Timeline
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Ashanti Green

Buffalo

Summary

Business professional with comprehensive background in analyzing complex data to drive strategic initiatives. Known for enhancing operational efficiency and supporting decision-making processes through detailed analysis. Highly collaborative team member focused on achieving results and adapting to dynamic business needs. Proficient in data modeling and process improvement.

Overview

5
5
years of professional experience

Work History

Resident Care Aide

Perimeter Rehabilitation Suites
02.2024 - 03.2025
  • Delivered exceptional care to residents with diverse needs, ranging from dementia and Alzheimer''s patients to those requiring physical rehabilitation support.
  • Greeted visitors professionally, ensuring a welcoming atmosphere.
  • Managed incoming calls to maintain seamless communication.
  • Scheduled appointments and maintained calendars for maximizing efficiency.
  • Assisted in administrative tasks, supporting team operations.

Business Development Coordinator

TechniPower
01.2023 - 02.2024
  • Managed client portfolio, surpassing sales targets and ensuring satisfaction through strategic initiatives
  • Developed growth strategies with cross-functional teams, enhancing business opportunities
  • Strengthened client relations via regular updates and timely responses, boosting retention
  • Conducted daily outreach, expanding sales pipeline and driving revenue growth
  • Pioneered innovative business strategies, leveraging cross-departmental synergies to identify new growth opportunities and optimize client relationships

Dietary Aide

Somerby Assisted Living
09.2022 - 03.2023
  • Assisted in meal preparation, ensuring dietary needs were met for 100+ residents daily
  • Collaborated with kitchen staff to enhance meal service efficiency and resident satisfaction
  • Implemented food safety protocols, reducing health risks and maintaining compliance
  • Addressed dietary concerns, providing personalized meal options and improving resident health outcomes
  • Engaged with residents during mealtimes, promoting a positive dining experience
  • Adapted quickly to individual preferences and dietary restrictions

Front Desk Receptionist/Sales Associate

Massage Envy
04.2020 - 07.2022
  • Managed front desk operations, enhancing client satisfaction through efficient service
  • Boosted membership sales by fostering client relationships and understanding their needs
  • Coordinated appointment scheduling, optimizing therapist availability and reducing wait times
  • Handled customer inquiries, resolving issues promptly to maintain a positive experience
  • Greeted clients warmly, managed appointments efficiently, and drove sales through personalized product recommendations, enhancing customer satisfaction
  • Maintained accurate client records, handled cash transactions meticulously, and ensured a clean, welcoming environment for optimal client experience

Customer Service Representative

Publix
01.2020 - 10.2021
  • Managed high-stress situations, resolving conflicts and enhancing customer satisfaction
  • Resolved customer complaints with empathy, fostering loyalty and repeat business
  • Handled escalated calls, ensuring resolutions that balanced customer and company needs
  • Processed transactions accurately, maintaining cash register integrity
  • Answered product inquiries, leveraging sales knowledge to inform customers
  • Maintained meticulous cash handling accuracy, consistently reconciling drawer counts with transaction records at shift start and end

Education

Surgical Technology

Erie Community College
Buffalo, NY

Diploma -

Arlington High School
New York, NY
05.2021

Skills

  • Creative thinking
  • Networking
  • Analytics
  • Time management
  • Sales enablement
  • Customer advocacy

Timeline

Resident Care Aide

Perimeter Rehabilitation Suites
02.2024 - 03.2025

Business Development Coordinator

TechniPower
01.2023 - 02.2024

Dietary Aide

Somerby Assisted Living
09.2022 - 03.2023

Front Desk Receptionist/Sales Associate

Massage Envy
04.2020 - 07.2022

Customer Service Representative

Publix
01.2020 - 10.2021

Diploma -

Arlington High School

Surgical Technology

Erie Community College

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Ashanti Green