Ashanti Hamilton
New York,NY
Summary
Dedicated to supporting and empowering adolescents by fostering safe, inclusive, and supportive environments where all children can thrive mentally, emotionally, and physically. Passionate about making a positive impact in the lives of youth from diverse backgrounds, with a long-term goal of establishing a nonprofit organization that supports children and families across different cultures and communities.
Friendly and organized individual with excellent communication skills and positive demeanor. Well-versed in handling patient interactions and appointment scheduling, proficient in managing electronic health records and multi-line phone systems. Committed to enhancing patient experience and ensuring efficient office operations.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Medical Receptionist
MedRite Urgent Care
New York, NY
06.2024 - 04.2025
- Managed patient check-in and check-out processes, ensuring smooth workflow in fast-paced environment.
- Scheduled appointments using electronic health record system, optimizing patient flow and reducing wait times.
- Handled insurance verification and pre-authorization processes, enhancing accuracy of patient billing information.
- Coordinated communication between medical staff and patients, improving overall patient experience and satisfaction.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Answered phone calls and messages for 3 physician, medical facility, scheduling appointments, and handling patient inquiries.
Assistant Teacher
Nyc Children's Resource Center
New York, NY
06.2023 - 03.2024
- Assisted in developing and implementing educational activities for diverse student needs.
- Collaborated with lead teachers to create engaging lesson plans and instructional materials.
- Supported classroom management by reinforcing behavioral expectations and fostering a positive learning environment.
- Implemented individualized support strategies to enhance student learning outcomes and engagement.
- Monitored and reported student progress and development, offering mentoring as needed.
- Provided one-on-one and group-based learning support focused on student progress.
Assistant Teacher/Floater Teacher
Ymca
New York, NY
04.2022 - 06.2023
- Facilitated engaging learning activities to enhance student participation and comprehension.
- Developed individualized lesson plans to accommodate diverse learning styles and needs.
- Assisted in classroom management, ensuring a positive and productive learning environment.
- Collaborated with lead teachers to assess student progress and implement necessary adjustments.
- Supervised recess, lunch and daily student intake and dismissal.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
Some College (No Degree) - Science for Health
CUNY Borough of Manhattan Community College
New York,New YorkSome College (No Degree) - Early Childhood Education
Fulton Montgomery Community College
Johnstown, NYSkills
- Patient Registration & Reception
- Medical Office Administration
- Appointment Scheduling
- Patient Confidentiality & HIPAA Awareness
- Customer Service Excellence
- Medical Records Management
- Data Entry & Documentation
- Administrative Support
- Microsoft Office Suite
- Multitasking in Fast-Paced Environments
- Team Collaboration
- Effective Communication
- Bilingual Communication (English & Basic Spanish)
- Time management
- Teacher support and collaboration
Certification
- SIDS Certification
- Child Development Associate Certification
- Teaching Certification
Timeline
Medical Receptionist
MedRite Urgent Care
06.2024 - 04.2025
Assistant Teacher
Nyc Children's Resource Center
06.2023 - 03.2024
Assistant Teacher/Floater Teacher
Ymca
04.2022 - 06.2023
Some College (No Degree) - Science for Health
CUNY Borough of Manhattan Community College
Some College (No Degree) - Early Childhood Education
Fulton Montgomery Community College