Ashanti Jackson
Pittsburg,CA
Summary
Hardworking Package Handler with more than 4 years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 4 years of experience working in busy working in fast moving environments.
Overview
3
3
years of professional experience
Work History
FedEx Ground Package Handler
FedEx Ground
01.2021 - Current
- Improved package processing efficiency by accurately scanning and sorting packages according to size, weight, and destination.
- Ensured timely deliveries by loading and unloading trucks with precision and speed.
- Reduced damage claims by carefully handling fragile items and adhering to company guidelines for safe package handling.
- Loaded packages onto conveyor belts while paying close attention to labels for accurate routing and delivery.
Customer Service
Forever 21
10.2023 - 01.2024
- Anticipated guests' needs and delivered excellent customer service.
- Immediately brought critical issues to customer service manager for resolution.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Maintained excellent customer service and positive attitude.
- Displayed exceptional customer service and communication skills.
Amazon Prime Shopper
Amazon Whole Foods
08.2020 - 11.2020
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Selected best-quality perishable items such as meat and produce.
- Scanned each item's barcode before item's removal from shelf.
- Verified each item matched order sheet's description.
Education
High School Diploma -
Black Diamond High School
Pittsburg, CA06.2020
No Degree - Academic
Pittsburg Senior High School
Pittsburg, CASkills
- Deadline Adherence
- Maintaining Equipment
- Inventory Management
- Warehouse Navigation
- Workplace Cleanliness
- Teamwork and Collaboration
- Heavy Lifting Proficiency
- Loading and Unloading Expertise
Timeline
Customer Service
Forever 21
10.2023 - 01.2024
FedEx Ground Package Handler
FedEx Ground
01.2021 - Current
Amazon Prime Shopper
Amazon Whole Foods
08.2020 - 11.2020
High School Diploma -
Black Diamond High School
No Degree - Academic
Pittsburg Senior High School