Ashanti Lott
Miami,FL
Summary
Pharmacy Technician with strong skills in prescription processing and patient monitoring. Proven track record of ensuring health and safety compliance while providing outstanding customer service. Experienced in managing inventory and assisting pharmacists in daily operations.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Pharmacy Technician
Walgreens
Miramar, Florida
07.2025 - Current
- Processed prescription orders with accuracy and attention to detail.
- Assisted customers with medication inquiries and health products.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed quality control and maintained high level of customer satisfaction.
Home Health Aide
SYNERGY HomeCare
Deerfield Beach, Florida
01.2025 - 05.2025
- Provided personal care and support to clients in their homes.
- Assisted clients with daily living activities and mobility challenges.
- Administered medications and monitored client health conditions.
- Maintained a clean and safe environment for clients.
- Communicated effectively with family members about client needs.
- Documented client progress and reported any changes to supervisors.
- Developed trusting relationships to enhance client comfort and well-being.
- Collaborated with healthcare professionals to coordinate care plans effectively.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Engaged patients in recreational activities such as reading books or playing games.
- Recognized emergency situations and implemented appropriate procedures.
Assistant Manager
IHOP
Miami, Florida
08.2023 - 03.2025
- Assisted in managing daily restaurant operations and staff scheduling.
- Coordinated training programs for new team members and ongoing staff development.
- Implemented inventory control procedures to ensure sufficient stock levels.
- Oversaw customer service standards to enhance guest satisfaction experiences.
- Facilitated communication between front-of-house and back-of-house teams.
- Monitored compliance with health and safety regulations in food preparation areas.
- Supported financial reporting by tracking sales and expenses accurately.
- Maintained cleanliness and organization of dining and kitchen areas regularly.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Education
High School Diploma -
Miami Northwestern Senior High School
1100 NW 71st St, Miami, FL 3315006-2020
Skills
- Prescription processing and medication administration
- Patient management and monitoring
- Pharmaceutical expertise and data entry
- Customer relationship management and service
- Inventory control and workload management
- Staff management and team building
- Health and safety compliance
- Problem solving and time management
- Training coordination and coaching
- Personal care and emotional support
- Meal preparation and toileting assistance
- Medical charting and dementia support
- Light housekeeping and bedside care
- Physical therapy support and bathing assistance
- Feeding assistance
- Customer service
- Medical terminology proficiency
Certification
pharmacy technician
Timeline
Pharmacy Technician
Walgreens
07.2025 - Current
Home Health Aide
SYNERGY HomeCare
01.2025 - 05.2025
Assistant Manager
IHOP
08.2023 - 03.2025
High School Diploma -
Miami Northwestern Senior High School