Ashanti Sengsavang
Edmonds,WA
Summary
Compassionate and dependable professional with strong communication skills and a detail oriented approach to work. Experienced in handling sensitive information, staying organized under pressure, and multitasking in fast-paced environments. Known for reliability, teamwork, and a strong work ethic, with a genuine interest in learning and contributing in a people-focused setting.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
Work History
Shift Lead / Server /Assistant Bartender
Seng Tong Thai
Seattle, Washington
02.2022 - 09.2025
- Led daily shifts by coordinating staff, prioritizing workflow, and ensuring efficient operations
- Delivered high-quality service while multitasking in a fast-paced, high-volume environment
- Accurately handled cash, credit transactions, and end-of-shift reconciliation
- Trained and supported new employees on procedures, safety standards, and customer service
- Resolved customer concerns calmly and professionally, maintaining a patient-focused approach
- Followed health, safety, and sanitation regulations consistently
Barista
Cafe Elite
SeaTac, Washington
11.2021 - 08.2023
- Prepared customer orders accurately while managing multiple tasks in a fast-paced environment
- Handled cash, credit, and POS transactions with consistent accuracy
- Followed health, safety, and sanitation standards at all times
- Communicated clearly with customers to ensure understanding of orders and resolve concerns
- Maintained a clean, organized workspace to support efficiency and safety
- Worked collaboratively with team members to meet daily service goals
Barista
Big Foot Java
Kent, Washington
06.2020 - 09.2021
- Prepared beverage orders accurately while managing multiple tasks during peak hours
- Handled cash and POS transactions with consistent attention to detail
- Maintained cleanliness and followed health and safety guidelines
- Communicated clearly with customers to ensure order accuracy and satisfaction
- Worked efficiently as part of a team to meet daily service goals
Call Center Representative
Pacific Market Research
Renton, WA
06.2018 - 09.2019
- Conducted high-volume outbound and inbound calls while maintaining professionalism and accuracy
- Collected, verified, and documented sensitive information following strict confidentiality guidelines
- Maintained detailed electronic records and ensured data accuracy
- Communicated clearly with diverse populations and addressed questions or concerns efficiently
- Met productivity and quality benchmarks in a fast-paced environment
- Followed scripted protocols and compliance requirements consistently
Education
Renton Highschool
Renton, WASkills
- Shift management
- Customer service
- Cash handling
- Staff coordination
- Safety compliance
- Order accuracy
- Team collaboration
- Communication skills
- Problem solving
- Time management
- Training and mentoring
- Multitasking
- Workplace safety
- Customer service focus
Timeline
Shift Lead / Server /Assistant Bartender
Seng Tong Thai
02.2022 - 09.2025
Barista
Cafe Elite
11.2021 - 08.2023
Barista
Big Foot Java
06.2020 - 09.2021
Call Center Representative
Pacific Market Research
06.2018 - 09.2019
Renton Highschool