Ashanti Spinner
Lynchburg,Virginia
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Punctual and honest flow team member with solid background in diverse, fast-paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
2
2
years of professional experience
Work History
Cashier
Walmart
11.2023 - Current
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled cash with high accuracy and took care to check bills for fraud.
- Built relationships with customers to encourage repeat business.
- Performed cash, card and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Gained strong leadership skills by managing projects from start to finish.
- Organized and detail-oriented with a strong work ethic.
Flow Team Member
Burlington Coat Factoy
09.2023 - 10.2023
- Updated merchandise pricing to match new values and special promotional rates.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Recorded daily activities for inventory control.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Demonstrated adaptability by quickly adjusting to shifting priorities and accommodating last-minute schedule changes.
- Greeted store customers and discussed needs.
- Managed timely and effective replacement of damaged or missing products.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Stocked shelves to match planogram images and instructions.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
Online Grocery Associate
Kroger
04.2022 - 06.2023
- Streamlined packaging processes for improved efficiency while maintaining product integrity during transportation or storage before pickup or delivery.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
- Helped customers locate products and checked store system for merchandise at other sites.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Worked productively with customers to meet order requirements and service expectations.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
- Cooperated closely with in-store departments to ensure seamless integration of online grocery operations within the overall store ecosystem.
- Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Arts - Journalism
Liberty University
Lynchburg, VA05.2026
Skills
- Cash Register Operation
- Regulatory Compliance
- Critical Thinking
- Problem-Solving
- Reliable and Responsible
- Issue Resolution
- Conflict Resolution
- Work Ethic and Integrity
- Good listening
- Communication
- Attention to detail
- creativity
Accomplishments
Accepted into the honor society, Alpha Lambda Delta in 2023.
Hobbies
My hobbies include writing, reading, photography, collecting antiques, and listening to music.
Timeline
Cashier
Walmart
11.2023 - Current
Flow Team Member
Burlington Coat Factoy
09.2023 - 10.2023
Online Grocery Associate
Kroger
04.2022 - 06.2023
Bachelor of Arts - Journalism
Liberty University