Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ashanti Stewart

Pasadena

Summary

Dynamic Service Manager with a strong track record at Chipotle Mexican Grill, excelling in conflict resolution and team leadership. I have effectively transformed customer complaints into loyalty-building opportunities while training staff to maintain rigorous safety compliance. Recognized for my strategic problem-solving abilities and my commitment to fostering a collaborative environment, I consistently deliver high-quality service and drive operational excellence.

Overview

4
4
years of professional experience

Work History

Service Manager

Chipotle Grill
01.2021 - Current
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.

Crew Member

Yo-yo‘s Café
01.2022 - 11.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Deer Park High School
Deer Park, TX
05.2022

Skills

  • Customer service
  • Team management
  • Staff training
  • Conflict resolution
  • Safety compliance
  • Service strategy
  • Problem solving
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Critical thinking
  • Employee training and development
  • Customer service management
  • Team collaboration and leadership

Accomplishments

I graduated a year ahead of my class and moved out at 17, all while training with the Marines for several monthswhile balancing two jobs

Timeline

Crew Member

Yo-yo‘s Café
01.2022 - 11.2022

Service Manager

Chipotle Grill
01.2021 - Current

Deer Park High School

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Ashanti Stewart