Ashanti Trotz
Brooklyn,NY
Summary
Friendly, energetic, and guest-focused individual with a heart for new experiences and over two years of experience supporting and uplifting others through mentorship and service roles. Known for creating welcoming environments, building genuine connections, and handling every interaction with care and a smile. Whether greeting new students or assisting guests, I bring positivity, professionalism, and a can-do spirit to every task. Confident with a calm attitude under pressure, and always ready to go the extra mile to make people feel seen and valued. Excited to bring my enthusiasm and people-first mindset to the Rooftop Host team at Arlo Hotels or any job that I apply to.
Overview
5
5
years of professional experience
Work History
Topper
Just Salad
Brooklyn, NY
05.2023 - 08.2024
- Crafted salads, wraps, warm bowls, and smoothies with accuracy and attention to customer preferences.
- Built strong, friendly relationships with customers to encourage repeat visits and positive experiences.
- Handled digital and in-store orders efficiently, maintaining speed and quality.
- Helped maintain a clean, organized, and health-compliant work environment.
- Supported teammates in a fast-paced setting by communicating clearly and staying flexible.
Northbound New Student Mentor
SUNY Potsdam
Potsdam, NY
05.2022 - 12.2024
- Supported incoming students through their college transition by offering guidance and resources.
- Answered questions related to campus life, academics, and adjusting to a new environment.
- Provided academic support, including course selection and study strategies.
- Became a compassionate listener and connected with students along with providing mental health and academic resources.
- Fostered an inclusive and encouraging environment to help students thrive.
Peer Mentor
Accenture
New York, NY
01.2020 - 12.2021
- Mentored new members of the Career-Wise program, guiding them through academic and professional challenges.
- Acted as a role model, sharing experiences and offering advice to help peers succeed.
- Developed communication and leadership skills through active listening and peer engagement.
Global Talent Brand Marketing & Communications Apprentice
Accenture
New York, NY
09.2019 - 12.2021
- Collaborated with cross-functional teams to build recruitment strategies targeting top-tier candidates.
- Developed content for social media, email, blogs, and internal communications.
- Managed and curated blog content, engaging diverse audiences through storytelling and outreach.
- Gained hands-on experience in branding, marketing, and digital communication as part of a highly selective 3-year program.
Education
Bachelor of Science - International Studies
SUNY Potsdam
Potsdam, NY12.2025
High School Diploma - undefined
Brooklyn Theatre Arts High School
Brooklyn, NY02.2021
Skills
- Communication: Professional writing, active listening, peer mentorship, cross-cultural communication
- Technical: Microsoft Office Suite (Word, Excel, PowerPoint), Social Media Marketing
- Interpersonal: Problem-solving, teamwork, emotional intelligence, multitasking, cultural awareness
- Other: Hospitality, Blogging, Organizational Skills, Customer Service, Growth Mindset
Timeline
Topper
Just Salad
05.2023 - 08.2024
Northbound New Student Mentor
SUNY Potsdam
05.2022 - 12.2024
Peer Mentor
Accenture
01.2020 - 12.2021
Global Talent Brand Marketing & Communications Apprentice
Accenture
09.2019 - 12.2021
Bachelor of Science - International Studies
SUNY Potsdam
High School Diploma - undefined
Brooklyn Theatre Arts High School