Isaiah Williams
Washington,DC
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Goal-oriented individual capable of greeting over 50 customers per day and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Dedicated Customer Service Associate committed to providing high-quality service by listening to customers and responding quickly to satisfy their needs. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations. Driven retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Able to sell clothes and shoes products while adapting to new industry trends and changing customer desires. Seek to bring abilities to new position with room for career growth. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
3
3
years of professional experience
Work History
Gamemaster
Escape Room DC
Washington , DC
2020.01 - 2020.04
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Maintained energy and enthusiasm in fast-paced environment.
- Carried out day-day-day duties accurately and efficiently.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked flexible hours; night, weekend, and holiday shifts.
- Handled 10 calls per 10~15 minutes to address customer inquiries and concerns
Sales Associate
Shoe City
Hyattsville , MD
2019.01 - 2019.10
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Maintained records related to sales, returns and inventory availability
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Educated customers on promotions to enhance sales
- Prepared merchandise for sales floor by pricing or tagging
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Helped customers locate products and checked store system for merchandise at other sites
Sales Associate
Zumiez
Washington , DC
2018.11 - 2019.05
- Engaged with customers to effectively build rapport and lasting relationships
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Maintained organized, presentable merchandise to drive continuous sales
- Educated customers on promotions to enhance sales
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Helped customers locate products and checked store system for merchandise at other sites
Food Service Worker
Lemon Cuisine Of India
Washington , DC
2018.07 - 2018.10
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Strategically plated hot meals and salads in aesthetically pleasing arrangements
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
- Observed customer purchases in line and differentiated between standard portions
- Created appealing food arrangements for party trays and specialized orders
- Sanitized dining ware and kitchen equipment according to health code standards
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Greeted customers at counter to fulfill requests and answer questions
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
Production Worker
The Jarmal Harris Project
Washington , DC
2017.07 - 2018.09
- Calibrated machines to maintain required productivity levels and adherence to quality standards
- Maintained maximum organization and productivity by properly sorting project components on work tables
- Constructed and decorated set pieces and props per productions movement specifications
- Stored, loaded and unloaded set pieces and technical equipment for daily performances
- Worked with stage technicians to ensure all lighting, microphones and recording equipment was operational and well calibrated
- Resolved issues quickly to maintain productivity goals
Education
High School Diploma -
E.L Haynes High School
Washington Dc06.2018
Skills
- Stocking and replenishing
- Wild rage of knowledge
- Merchandising expertise
- Exceptional customer service
- Flexible schedule
- Excellent people skills
- Client service
- Relationship building
- Communication skills
- Product and service sales
- Problem-solving skills
- Upselling
Timeline
Gamemaster
Escape Room DC
2020.01 - 2020.04
Sales Associate
Shoe City
2019.01 - 2019.10
Sales Associate
Zumiez
2018.11 - 2019.05
Food Service Worker
Lemon Cuisine Of India
2018.07 - 2018.10
Production Worker
The Jarmal Harris Project
2017.07 - 2018.09
High School Diploma -
E.L Haynes High School
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