Ashanti Worthen
Conyers,GA
Summary
Skilled HIPAA compliance Healthcare professional with extensive experience in coordinating home health services and enhancing patient care. Well-versed in managing care plans and improving service delivery through effective communication. Known for strong team collaboration and adaptability in meeting evolving patient needs, leveraging organizational and interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Home Health Coordinator
Optum
07.2022 - Current
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Trained new staff members on company policies, procedures, and best practices for home care coordination.
- Managed clinical documentation to maintain compliance with regulatory standards and requirements.
- Facilitated smooth transitions from hospital settings to home environments for patients requiring ongoing care assistance.
- Managed caseloads effectively while prioritizing urgent cases to provide immediate assistance when necessary.
Medical Assistant
United Physician Group
01.2021 - 06.2022
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
- Performed medical records management, including filing, organizing and scanning documents.
Office Assistant
Home Health Care & Companion Agency
01.2020 - 01.2021
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Coordinated and scheduled meetings and appointments.
- Assisted with onboarding of new employees.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Norcross Institute Of Allied Health
Norcross, GA01-2025
Certificate - Medical Assistant
Atlanta Career
12-2020
Skills
- HIPAA Compliance
- Care Coordination
- Quality Improvement
- Pediatric Care
- Medical terminology knowledge
- Teamwork and Collaboration
- Customer Service
- Multitasking
- Excellent Communication
- Organizational Skills
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- EKG Technician Certification (CET) - National Healthcareer Association (NHA).
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Timeline
Home Health Coordinator
Optum
07.2022 - Current
Medical Assistant
United Physician Group
01.2021 - 06.2022
Office Assistant
Home Health Care & Companion Agency
01.2020 - 01.2021
Associate of Applied Science - Diagnostic Medical Sonography
Norcross Institute Of Allied Health
Certificate - Medical Assistant
Atlanta Career