ASHANTIYA LANE
Honeywell Aerospace
Rocky Mount,NC
15
years of professional experience
Dedicated and adaptable professional with 10+ years of experience in customer service, healthcare support, and production operations. Known for strong attention to detail, excellent communication skills, and the ability to manage tasks in fast-paced environments. Seeking to contribute expertise in service excellence, production, and administrative support to a dynamic team.
Work History
Assembly and Test Tech Level II
7 Months- Conducted rigorous testing and troubleshooting of aerospace components to ensure compliance with safety standards.
- Collaborated with engineering teams to analyze test results and identify areas for product improvement.
- Developed and maintained detailed documentation of testing procedures and outcomes for quality assurance.
- Implemented process improvements that enhanced efficiency in testing protocols and reduced turnaround time.
Production Operator
5 Years 7 Months- Operated, monitored, and maintained production equipment to ensure quality standards.
- Followed strict safety, compliance, and Good Manufacturing Practices (GMP).
- Completed accurate production logs and entered data into tracking systems.
- Collaborated with cross-functional teams to meet daily output and efficiency goals.
Customer Service & Warehouse Associate
4 Years 9 Months- Assisted customers with orders, inquiries, and issue resolution.
- Managed inventory records and updated databases to ensure accuracy.
- Supported production teams by preparing materials and documenting workflow.
Customer Service / Healthcare Support Associate
3 Years 1 Month- Delivered front-line customer service, assisting in pharmacy and general store operations.
- Processed payments, managed records, and supported healthcare staff with documentation.
- Handled customer concerns with professionalism and efficiency.
Education
High School Diploma
Skills
Customer Service & Patient Support
Production & Assembly Operations
Data Entry & Database Management
Medical Terminology & Claims Processing
HIPAA Compliance & Confidentiality
Problem Solving & Critical Thinking
Microsoft Office Suite (Word
Excel
Outlook)
Time Management & Prioritization
Timeline
Assembly and Test Tech Level II
Honeywell Aerospace
01.2026 - CurrentRead More
Production Operator
Pfizer
01.2020 - 08.2025Read More
Customer Service & Warehouse Associate
Cummins
03.2015 - 12.2019Read More
Customer Service / Healthcare Support Associate
Walmart
01.2012 - 02.2015Read More
Southern Nash High School
High School Diploma
Read More