Ashanty Arias
San Antonio,TX
Summary
A Member Consultant known for high productivity and efficiently completing tasks. Possess specialized skills in customer relationship management, and membership retention strategies. Excel in communication, problem-solving, and adaptability, ensuring exceptional service delivery to members.
Overview
3
3
years of professional experience
Work History
Member Consultant I
Security Service Federal Credit Union
San Antonio, TX
10.2025 - Current
- Built strong relationships through exceptional service and follow-ups
- Opened and maintained product accounts in compliance with policies and regulations
- Recommended and process appropriate service products such as credit cards, personal loans
- Identify opportunities to cross-sell products as investments or insurance needs
- Meet branch and individual performance goals while staying member focused
- Process cash-handling transactions accurately and balance checks and cash drawer
- Keeping members confidentiality and preventing fraud
Account Manager
Real Value Rx
San Antonio, TX
02.2023 - 10.2025
- Build and maintain strong, long-lasting client relationships
- Serve as the lead point of contact for all pharmaceutical accounts
- Executed and promoted pharmaceutical products in full compliance with ethical and company guidelines
- Negotiate pricing and agreements within company guidelines
- Monitor competitor activity and customer feedback
- Identify new partnership opportunities within existing accounts
Education
Business Administration Degree -
Northeast Lakeview Community College
San Antonio, TXSkills
- Problem Solving
- Multi-tasking
- Quick learner
- Loan Trained
- Legal Matters
- Cross-sell
- Safebox Trained
- Financial Literacy
- Cash handling
- Team building
- Member service
- Strong communications
Languages
Bilingual - Spanish
Timeline
Member Consultant I
Security Service Federal Credit Union
10.2025 - Current
Account Manager
Real Value Rx
02.2023 - 10.2025
Business Administration Degree -
Northeast Lakeview Community College