ASHANUL HOQUE CHISTY OVEY
Woodside,NEW YORK
Summary
As an accomplished and adaptable international management post-graduate, I am seeking a challenging role to enhance my expertise in diverse business fields and improve my interpersonal skills. I have a solid foundation in international management, actively engage in creative projects, customer service and integrate entrepreneurial ideas into my work. My organized, technological knowledgeable, and reliable nature, combined with my commitment to personal and professional growth, positions me to excel and contribute effectively at any organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Customer Service
Intercruises.
08.2024 - Current
- Meet & greet customers of Intercruises for Carnival and Cunard Cruises arriving at John F Kennedy International Airport (JFK) and LaGuardia Airport (LGA)
- Provide required assistance to customers and arrange their departure from airports
- Work as an effective team member to efficiently manage operations at designated location and provide continuous feedback to the supervisor.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Assisted and motivated associates to deliver excellent customer service daily.
Proprietor
Al-Falah International Trading.
11.2016 - 05.2024
- Negotiated and signed a Tripartite Partnership Agreement with PL Global Trade Ltd
- And M/S Hirdoy Enterprise, enabling participation in International Tenders and expanding market reach for essential commodities supply to the Trading Corporation of Bangladesh (TCB)
- Partnered with FARMm Corporation Ltd., Bangladesh to import Hot-Rolled (HR) Steel Coil from Japan and fabricate Corrugated Iron Sheets under the brand name 'Rani Marka Dhew Tin' for the Bangladeshi steel market
- The total value of the venture was USD 8 Million
- Established a successful business partnership with PL Global Trade, Bangladesh and engaged in importing construction raw materials, such as aggregates with total value of USD 250,000 from India, for various Bangladeshi construction projects.
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Analyzed market trends to identify opportunities for expansion and diversification in the industry.
Director
Oviruchi Complex.
04.2016 - 05.2024
- Managed marketing, operations and customer service of a family-based business encompassing a movie theatre, food courts, and leased space utilization
- Contributed to improved business management and profitability through enhanced operational efficiency and customer satisfaction
- Explored new business expansion strategies and successfully negotiated a business partnership contract with 'Shwapno', a leading supermarket chain in Bangladesh, which in turn increased the revenue by 50%
- Managed smooth termination of existing restaurant businesses and handover of premises by multiple leaseholders amidst challenges like delayed salaries, financial issues, and post-Covid impacts, ensuing compliance and seamless transitions for leaseholders and tenants.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Business Development Intern
Noman Fashion Fabric Ltd.
11.2013 - 03.2014
- Identified new international markets for exporting woven shirts and analyzed Bangladesh's apparels industry for operational improvements
- Negotiated and confirmed Ready-Made-Garments (RMG) orders in meetings with customers (buyers), ensuring clarity on order details and specification
- Coordinated information flow across departments regarding order quantity, style requirements, quality standards, terms of payment, inspection schedule and delivery specifications
- Acquired knowledge in costing, consumption and production techniques for woven shirt
- Maintained files on customers (buyers) to identify sales trends and supported conversion efforts through factory visits and tours.
International Marketing Executive
Opsonin Pharma Limited
07.2011 - 06.2012
- Conducted research and recommended target markets for exporting pharmaceutical products from Bangladesh based on country-specific attributes
- Explored new export opportunities and initiated partnerships with local agents in identified markets
- Studied regulatory frameworks for pharmaceutical imports and exports from Bangladesh, ensuring compliance and international standards
- Prepared essential shipment documents like commercial invoices, packing lists and country of origin certificates required for exports of pharmaceutical products from Bangladesh
- Compiled and authored a placement report titled 'Current Issues of Opsonin Pharma Limited in Vietnam Pharmaceutical Market', analysing the WTO's TRIPS agreement, barriers of Bangladeshi pharmaceutical industry and import policies of Vietnam, focusing on the sales of Opsonin Pharma Ltd in Vietnam from 2008 to 2012.
Education
Master of Science - International Management
King's College London
London, United Kingdom01.2016
Bachelor of Arts - International Business
University of Plymouth
Plymouth, United Kingdom09.2013
Pre-University Education -
St. Joseph's Pre-University College
Bengaluru, India09.2008
Indian Certificate of Secondary Education - Science
Baldwin Boys' High School
Bengaluru, India03.2006
Skills
- Client Relations and Customer Service
- Proposal Writing
- Business Analysis
- Office Administration
- Skilled in Microsoft Office
- International Business Strategy
- Operations Management
- Cross-cultural communication
- Flexible and Adaptable
- Attention to Detail
References
- Air Vice Marshal (Retd.) Altaf Hossain Choudhury, Former Chief of Air the Air Staff, Bangladesh, Former Home and Commerce Minister of Bangladesh, +88 882 68 11, +8801741141215, +8801741084921, altaf.choudhury@gmail.com
- Dr Matt Vidal, Senior Lecturer in Work and Organizations, Department of Management, King's College London, Franklin-Wilkins Building, Stamford Street, London, SE1 9NH, United Kingdom, +44 (0)20 7848 3884, matt.vidal@kcl.ac.uk
Certification
- Certificate of International Professional Experience, University of Plymouth, for working as International Marketing Executive in Opsonin Pharma Limited, Bangladesh (July 2011 – June 2012)
- Certificate Course in Woven Merchandising, Bangladesh Garments Manufacturers and Exporters Association (BGMEA) (Mar 2014 – Aug 2014)
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Elementary
Timeline
Customer Service
Intercruises.
08.2024 - Current
Proprietor
Al-Falah International Trading.
11.2016 - 05.2024
Director
Oviruchi Complex.
04.2016 - 05.2024
Business Development Intern
Noman Fashion Fabric Ltd.
11.2013 - 03.2014
International Marketing Executive
Opsonin Pharma Limited
07.2011 - 06.2012
Master of Science - International Management
King's College London
Bachelor of Arts - International Business
University of Plymouth
Pre-University Education -
St. Joseph's Pre-University College
Indian Certificate of Secondary Education - Science
Baldwin Boys' High School