Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Recreation Specialist
Tuna's Academy of Learning
09.2021 - Current
30-35 hours worked per week
Work involves assisting with the planning, implementation, and evaluation of recreational programs and daily activities of the daycare.
The Recreation Specialist evaluates the center's recreational programs and daily activities and interacts with children and adults.
Scheduled events in recreation facilities and monitored facility conditions.
Maintained inventory of supplies and equipment with established sign-out procedures.
Researched, planned and organized mentally stimulating activities for individuals between ages of 1 and 13.
Shift Leader
Jersey Mike's
10.2020 - 06.2022
35+ hours per week
Helped with customer needs as they entered and interacted in the store
Worked the front counter, was responsible for customer service, making sandwiches, and continually interacting with customers and co-workers
Completed cash and credit card transactions accurately using POS software.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Enforced company policies and regulations with employees.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Sales Consultant
Traci Lynn Fashion Jewelry
08.2020 - 11.2021
25+ hours per week
Organized retail professional with more than 2 years working in sales
Highly experienced in handling the most challenging situations with poise and patience
Looking to take on a new role utilizing excellent persuasion skills to drive successful sales.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Responded to telephone and in-person requests for information.
Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Retained consistent client base by conducting market research to develop brand strategy.
Created detailed sales presentations to communicate product features and market data.
Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Crew Member
Tealux Cafe
06.2021 - 09.2021
Responsible for serving all products with friendly, individualized attention toward each customer
Responsible for educating customers about our premium coffees and teas
Fulfills any other duties the store manager, assistant manager, or shift supervisor assigns and represents Tealux Cafe professionally.25 hours per week
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Education
College Degree - Biology
Virginia State University
Petersburg
05.2026
High School Diploma -
Norfolk Technical Center
Norfolk, VA
06.2022
High School Diploma -
Norview High School
Norfolk, VA
06.2022
Skills
Retail Sales
Mentoring
Organizational Skills
Microsoft Office
Event Planning
Tutoring
Shift Management
Microsoft Powerpoint
Childcare (4 years)
Program Activities
Enforcing Rules and Regulations
Group Discussions
Work and Task Assignment
First Aid
Food Services
Teamwork and Collaboration
Daily Schedule Creation
Inventory Control
Scheduling Events and Programs
Friendly, Positive Attitude
Certification
Basic Life Support, American Heart Associate - February 2022-February 2024
Executive Staff Member at LCD Academy - Learning, Caring, And Development AcademyExecutive Staff Member at LCD Academy - Learning, Caring, And Development Academy