A’shayla Black
Columbia,SC
Summary
Motivated professional with a proven track record in customer service and logistics. Recognized for adaptability and strong work ethic, excelling in unsupervised roles while mastering new skills quickly. Committed to enhancing customer experiences through effective multitasking and time management. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Production Associate
Samsung Electronics
12.2024 - 06.2025
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
Customer Service Representative
Tele Performance USA
01.2024 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Overnight Stocker
Walmart
12.2022 - 10.2023
- Maintained organized storage of overstock items for accessibility.
- Removed boxes and trash from sales floor, processed through compactors.
- Enhanced store appearance through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise.
Picker/Packer
Amazon
11.2021 - 09.2022
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
House Cleaner
People Ready Temp Agency
02.2021 - 07.2021
- Disinfected and mopped bathrooms for cleanliness.
- Achieved spotless surfaces through dusting, sweeping, vacuuming, and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass, and wood surfaces.
- Ensured a safe work environment with proper cleaning product use.
Machine Operator
Metro Industrial Service
06.2020 - 11.2020
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Education
High School Diploma -
Brookland Cayce
Columbia, SCSkills
- Efficient multitasking
- Packaging and labeling
- Production support
- Computer skills
- Materials handling
- Assembly and production
- Assembly line experience
- Logistics
- Quality inspections
- Product packaging
- Packing and shipping
- Team collaboration
Timeline
Production Associate
Samsung Electronics
12.2024 - 06.2025
Customer Service Representative
Tele Performance USA
01.2024 - 09.2024
Overnight Stocker
Walmart
12.2022 - 10.2023
Picker/Packer
Amazon
11.2021 - 09.2022
House Cleaner
People Ready Temp Agency
02.2021 - 07.2021
Machine Operator
Metro Industrial Service
06.2020 - 11.2020
High School Diploma -
Brookland Cayce
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