Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Centrinex
Kansas City, KS
03.2023 - 08.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customized support strategies for high-priority clients to ensure their specific needs were met.
Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Delivered prompt service to prioritize customer needs.
Assembly Line Worker/Production Machine Operator
ACE Pallet Services
Kansas City, KS
05.2019 - 03.2023
Met daily production quotas by working effectively within a fast-paced assembly line environment.
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Consistently upheld company values and policies throughout daily operations, fostering an environment of integrity, respect, and accountability within the workplace.